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Contribute Feedback What Kate doesn't like about Dunkin':
I’ll never understand how awful this Dunkin is. Every single time they mess up the order and never give me what I actually ordered. My friend ordered a coffee and received an iced tea, she went back in and told them and they still messed it up. They messed it up not once but twice! I’ve been warned by people who have been here not to ever go for these reasons and they weren’t lying. I tell everyone not to go here. Su... View all feedback.
Constantly screws up my orders. today, they charged me for something i asked for but didn't give it to me.
The only problem is that they never have enough staff. Until after 8 am you have to preorder if you don't want to be late for work.
Well normally they just mess up my order. This time I sat at the speaker for 10 minutes before realizing that no one had showed up to work this morning even though they were supposed to have been open for over an hour at that point.
Customer service is horrible. Takes forever to order inside and the drive through...Been sitting 8 minutes haven't moved...Absolutely ridiculous.The Worst
I go here every morning the people are very nice and the food is always good
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