Baskin-robbins - Lithia
Baskin-robbins
Description
**Restaurant Review: A Mixed Bag of Experiences**
At this local dessert hotspot, the charm of classic treats often clashes with operational hiccups. Patrons frequently encounter menu items out of stock, including favorite flavors and basic sundae ingredients, leaving them frustrated. Service issues have also been reported, with long wait times and dismissive staff responses souring the experience for many. Despite the challenges, some employees shine through the chaos, showcasing impressive multitasking skills that deserve recognition. While the donuts and drinks are satisfactory, the inconsistency in product availability and service leaves patrons questioning their loyalty to this establishment. Overall, it’s a hit-or-miss destination for dessert lovers.
Images
Feedback
I went in for a banana split, only to find out they were out of bananas. The grocery store is just three minutes away! Who manages this place? It seems they can't keep anything in stock.
Another visit to Baskin Robbins (Lithia, Fl) with family only for them to be out of 2 of our favorite flavors again …chocolate and mint chocolate chip. This has happened consistently over the past 3 years. I also have NEVER been able to order a specific sundae and them have all of the ingredients. And yes, we continue to return to support a local business, but it’s getting harder to support them.
I really want to give this place five stars because the girl that was working I wish I knew her name but oh my God she was running all over the place! I felt like she was working 4 different jobs at once. It was absolutely insane I felt like she was packing donuts and making drinks and getting orders out the window and also helping the front it was incredible! Your work didn't go unnoticed. The donuts were fine and so was the drink so no real complaints.
Not a fan of the staff. They could of at least smiled or say hi when we walk in
