Nae Vegan Shoes - Lisbon

Shameful competent service! After I bought shoes from nae and paid for an express delivery, I had the unpleasant surprise to pay 40 dollars extra control. Anyway, when the shoes get, the size doesn't fit, because the only firma, the 8.5US is 41eu, if it is supposed to be 41.5EU at any rate, I contact nae to send the shoes back, and I have the bad surprise as to have the answer that the transport on my cost, what a shame! as always (third time), I said to myself because they don't. then they tell me that I can pay $35, which will be deducted from my refund, so they can send me the label to change the package with their partner dhl. I say ok, do the package and go to her partner dhl, they ask me to open the package that was closed to see inside, or they will not accept to send it (not a sweat! anyway (for the first time), I open the package, show the shoes, talk the package and give it back to them, then ask if everything is in order. they say, ok. Now is 2 days after, I just received an email from dhl asked me to complete a strange document allegedly a "commercial bill" or they will not send the package. I've never seen anything like this before, and I have no idea what this document is. at least (fifth time), now I'm done, I would have given these shoes to a homeless. I regret that I bought something to this company, it was the first time and the last time. such a measure of incompetence and lack of professionalism is unbelievable. there are many brands that offer good vegan products and respect their costumes with a decent service, which is not what nae does so that I recommend definitiw nae. I hope they had a good time ready for my terrible experience with the nae, and I hope they will not be the same bad idea that I had to work with them.

It's not as good as the one in town, but it's still great. it is worth spending some extra money on ethically eco-friendly shoes instead of cheap alternatives.

We bought two shoes in this vegan brand. we knew about several websites and, as we were in lisbon and had to replace some shoes, we visited the load. friendly staff and cool business in the super trendy lx factory

Nae shoes are made in portugal, animal-friendly and environmentally friendly. you will find shoes from recycled airbag or cork. the shoes look beautiful and are resistant.

Portuguese brand selling vegan shoes with great quality. Prices are relatively high, but it's worth spending some extra money on a brand with the right values. Staff was very helpful at all times.