Fazoli's - Lima
Fazoli's
Description
At this restaurant, guests experience a mix of satisfaction and disappointment. While many rave about the delicious food and generous portions, particularly enjoying favorites like the classic sampler and unlimited breadsticks, others have encountered issues with order accuracy and service delays. Some patrons express frustration over inconsistencies in food quality, especially with baked dishes. However, friendly staff, particularly standout servers, manage to enhance the dining experience. The restaurant's inviting atmosphere and solid prices keep patrons hopeful for improvements, suggesting a potential for return visits if food and service align better in the future.
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Vicki is simply incredible! She was always attentive to the dining area and efficiently addressed everyone’s needs! She truly exemplifies excellent customer service. After several disappointing experiences at other restaurants, her outstanding service made our visit so much more enjoyable!
Nevaeh was incredibly kind and very accommodating! Dietary restrictions: Gluten-free pasta.
We use to get carryout a couple times a month, the last 2 times that I was there ! We always get the baked spaghetti the pasta in the bottom of the pan it was all gummed up ! That is not how I expect it to be ! We were very disappointed, I am not sure that we will be going back ! You know pasta is not a very expensive dish to make and the price there is quite high for what you get ! I don’t mind paying the price if it is good ! But when you get it like we have the last couple of times, the money matters ! Disappointed
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