Fat Jack's Pizza - Lima

Tried this place after seeing ads on TV for take and bake pizza pick up at store. You pay for a fresh pizza but its frozen and not any better than what you can buy at the grocery store. be warned not worth the money!

We called and asked for 3 ham and cheese subs plain. And other items. The person repeated my order back. They said 30 minutes. We got there 30 minutes later and they said they would call my name when ready. So we waited. 10 minutes later we ask about our food and she said that they are finishing up our order with the cold toppings. When we told her that they were plain. They were going to pick off the toppings. Not caring that there was a allergy to a topping. We asked for a refund and the young girl at the register got nasty and rude. Handed the money back,slammed the register shut and went to the back to talk about us. We heard her. I was visiting family from 3 hours away and loved going to fat jacks. Never again. So disappointed. Wish we can give zero stars. Called and asked for a manager and they said the person won't be there until Tuesday and it was on Saturday we went

Food was half the size as the one on Spencerville Rd. They package the take out pizza bread on top of each piece instead of laying flat. When ordering it was so noisy that you couldn't hear.

Oh My Gosh I Love Coming To Lima To Fat Jack's Pizza, The Waitresses Are Amazing.

Pizza is good, service great. Only negative is the buffet could be bigger. But other than that it's great!!