Reviews - The Ruby Take Away
Reviews summary
The Ruby has garnered a spectrum of opinions from its patrons. While some customers express dissatisfaction with greasy, cold dishes and unresponsive service, others celebrate the restaurant's consistency in delivering hot and flavorful meals. Many loyal diners appreciate the quick service, especially when ordered early, and highlight standout dishes like the beef and mushroom curry and the ever-popular prawn toast. Regular visitors praise the welcoming staff and the transparency of observing food preparation. Despite some negative experiences, The Ruby remains a favorite for many, particularly for authentic Cantonese takeout in Burntwood, drawing customers from far and wide.
Was Anonym at The Ruby Take Away a mag?
I moved from Birmingham about six weeks ago, and I have to say, I found the best Chinese food I've ever had. My mother only eats at five-star restaurants, and she insists this is the best Chinese she's ever tried. She tells everyone that even my uncle, who stayed with me, felt the same way about it. I just had to write a review to share how absolutely delicious the food is! View all feedback.
What 891MarkS891 dislikes about The Ruby Take Away:
Tried the Ruby last night for the first time as we have only just moved into the area. Lovely service, smelt wonderful, flavourless, the sauces both dishes were in had no substance. Really unimpressed, shame as it looked so good. View all feedback.
Reviews from various users
Last update : 09.07.2024
Have always had good food and service would recommend. Menu to sort most tasted always hot when collected
I have used a few takeaway outlets in Burntwood and this has been the first and last time I will use this one.There is no excuse to serve under cooked food, particularly chicken, the health risks alone are well documented. Very dissapointed.
The Ruby is a cheap take away that serves good food. We normally have a take away every Friday, they can take a while to deliver, but if you can't wait, then drop down and pick it up!Staff are pleasant and friendly.
Today we ordered from the Ruby as we found out that our normal chinese has been graded a 0 by food standards and we wanted to try another local chinese.Ruby has a 4 star rating so we chose there. Unfortunately the food was not nice at all. It tasted as though it had been warmed up and was very dry and tasteless. The meat tasted as though it was very low quality.We won't be ordering from here again!!The only good thing about our experience was that the lady was very nice when we called up to order the food.
I have used this place twice for delivery. Each time i have ordered food, it has taken over 1hour and 30 minutes to arrive and the food is cold. Highly unrecommended
Last update : 11.03.2024
I recently ordered takeout from Ruby Restaurant and was extremely disappointed with the food. The dishes were lacking in flavor and quality. The only highlight was the prawn crackers. The Triple Crown dish was missing bean sprouts and the barbecued spare ribs had a cold sauce that could have been substituted for HP brown sauce. The Szechwan special, also known as sweet and sour mixed meat, was not up to par. On top of that, the food took an hour to arrive. I will not be returning to spend any more money here.
My husband, 5 children, and I had a Chinese takeout tonight. We spent £30.00 and felt completely ripped off. The food was extremely disappointing.
I have always enjoyed the food at this restaurant, but after dining there tonight, I noticed that the portion size is much smaller than it used to be and the tray wasn't even full. Although my meal was tasty, I am still hungry. I'm sorry, but I think it's time to try a different restaurant.
Quite possible the worst chinese we have ordered. Food is rubbery and greasy and quite frankly looks unappetising to just look at. We couldn't eat the meat within the dish as like I say, it gave us jaw ache. Even if other chinese's are closed on a Monday, just avoid until the others are open the day after.
Shocking and horrible in taste . No flavour and warm chips! If you ever want a chinese on a Monday... wait till Tuesday for some where decent to be open . In the bin it went !
Last update : 27.12.2022
The food here is decent, though a bit pricier than similar places nearby. However, it's not too bad overall.
I moved from Birmingham about six weeks ago, and I have to say, I found the best Chinese food I've ever had. My mother only eats at five-star restaurants, and she insists this is the best Chinese she's ever tried. She tells everyone that even my uncle, who stayed with me, felt the same way about it. I just had to write a review to share how absolutely delicious the food is!
The food was incredibly delicious, the service was quick, the kitchen was spotless, and the staff were friendly. It has become my favorite place to say goodbye.
