Kentucky Ale Taproom - Lexington

We had no problems with the service relatiw fast for an airportable! the amount of food for the price was a little underwhelming, but it was good to eat. there were plugs so we could recharge our electronics while we were waiting for our flight. our waitress was friendly and was quick with the one we said we had to go.

The service was great, but I asked for my order to go, so I can't speak for dining in. I ordered the fish hoagie sandwich with fries and a ceaser salad. The serving size was actually too much food for me and I wasn't able to finish it all. The fish was a little flavorless and the batter was uber crispy and crunchy, also a little flavorless. I left without making sure I had dips for my fries, which was disappointing. Fortunately, there was tartar sauce on the side for my sandwich.

Staff is nice but several times that we have dined here, the food has taken forever. We have had to remind the staff then the food shortly arrives. The food quality is okay. Maybe slightly better than a McDonald's. The beer prizes are too high. AllTech craft beer thinks they are high quality, but not any better than a Heinekin and charge over 7.50 for a short serve. Its mediocre, but a restaurant in a tiny airport. Charge what you feel I guess.

I was forced to post this today. I frequent this location at least 2 times a month. I order the same thing... tomato basil soup. I went and purchased a gift. Came back 10 minutes later to.... No soup. I wait another 3 minutes and they handed me cold soup. Had to wait 5 more minutes for hot soup. They just opened for lunch and that’s why it took that long for this order. I stood there watching them do NOTHING but talk for 4 solid human life minutes. And they didn’t give me a spoon. My last time. I tried to get my money back but this lady made excuse after excuse... What I will say is, I have found a few things I like there. The chargrilled salad sounds gross but is good. However, in all that have tried these r the two things that get a thumbs up. Nothing else. However, I spend waaaay too much money on soup and salad to have this kind of subpar service...

Rude waitress named Melanie was overwhelmed with 6 customers. I tried to politely order my breakfast at the bar after she failed to greet me twice in her rounds. She threw her arm up pointing at my table ordering me to go back and she would get to me! No hello, i was quite surprised. There are plenty of people in this world with the ability to handle a full 20 table cocktail area on their own. This place had only 6 customers including me. I was just very surprised at how she choose to interact with the customers. As I walked away after I asked her name and explained how maybe she’s in the wrong field if she cannot handle 6 tables she proceeded to talk negatively about me to one of the tables of customers!!! Maybe if she had gotten enough sleep the night before and had a healthy breakfast (which is what I was attempting to do) she would not have been so frantic.... Melanie if you haven’t learned how to multi task by your age maybe it’s time to persue a different field. I’ll try again the next time I’m passing through, that is if I don’t see Melanie.