Fazoli's - Lexington

Italian, Pizza, Salad

Fazoli's

Fazoli's
3.7 / 5 (1618 reviews)

Description

**Dining Experience at Fazoli's: A Mixed Bag**

Fazoli's has garnered an array of opinions, showcasing both highs and lows. Many patrons appreciate the generous portions and speedy service, particularly praising classics like spaghetti and meatballs. The friendliness of the staff often shines, with standout employees leaving a lasting impression. However, some customers have encountered issues with food quality, such as dry dishes and inadequate cheese. Service quality has been inconsistent, with reports of rude management overshadowing otherwise pleasant visits. While some diners express loyalty to this location, others remain hesitant due to past disappointments, leaving the overall experience somewhat unpredictable.

Last update: 19.05.2026 from: Ashley

Feedback

★ 3.7 / 5 from 1618 reviews
ashley-flores-vine92
05.10.2024

The employees are so nice! They always try to make sure your doing good and they know how to make your day!

rex-hall-restaurant3
05.10.2024

Breadsticks...nom nom nom... more..

gina-dulin
05.10.2024

My husband ordered the new stuffed shells. Manager came out to tell him he didn’t like the looks of the ones currently prepared and was making fresh for him. Staff was great and the food was good.

bonita-d-4
05.10.2024

I drove almost 30minutes to get to this Fazolis because Im craving Italian sooooo bad. I arrived at 9:39pm. I sat at the drive thru until 945 then finally drove up to the window. There was a girl cleaning who looked directly at me B4 turning continuing to clean. Several mins later, after I honked the horn to try and get someone's attn, she walked out of view. At 952, a gentleman came to the window, opened it informed me their ovens had been shut down for the pm. He offered me bread sticks. I declined. He offered me cheese pizza. Again I declined. Now, EVERYTHING in this town is closed because I was stupid enough to his ad place another shot. I am so mad, my blood is boiling. I'm STARVING. I HATE THIS PLACE. STOP CLOSING EARLY RESTAURANTS. IM DONE W FAZOLIS. JERKS. UPDATE: Lori Mosser did reply to my email. However, she asked me if I could confirm which location this occurred at. I answered her and haven't heard back from her again. Much as I suspected, they offered zero resolution.

virg-deaton-1
05.10.2024

I think they are charging too much for marinara sauce, got 2 dozen of the breadsticks and didn't get a full container of sauce which was less than 1/2 full... other than that every other time I've gone there I had no problem, (Traducido por Google) Creo que están cobrando demasiado por la salsa marinara, obtuve 2 docenas de palitos de pan y no obtuve un recipiente lleno de salsa que estaba a menos de la mitad... aparte de eso, cada dos veces que he ido allí. no tuve problema,

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