A&w - Lexington

I placed an order for 2 Beyond Burgers, paid, and then they told me that they were out. Before I could be irritated, they had refunded the charge and gave me 2 coupons for Beyond Burgers on my next trip. You can't beat the great attitude and service. Mistakes happen, but the attitude in fixing them is what sets places apart. Awesome job, A&W! Oh...I've already returned for the 2 free Beyond Burgers. They were great and fixed perfectly! (And the same manager was there, again smiling with a great attitude!

A little pricier than I would normally go for, but well worth in. The Beyond Burger is so delicious and such a good value. This is my favorite place to get a burger in Lexington right now. I also appreciate that the fries come in a reasonable size and I don't feel upsold to get especially larger portions. The employees at every A&W always seem so friendly and eager to get it right, if every business was like this things would be much more pleasant.

This is mine and my fiance's new favorite spot for when we are just craving a classic burger and fries! I love that they put enough effort in to ask what you want on the burger, the fries are great and really hit the spot along with the fresh tasting fountain drink.

They served us right up to close at 9pm (we thought they closed at 11pm). Food was quick but only complaint was my toppings. I had an entire slice of onion along with 3/4 of a whole pickle spear. Beyond that everything was great! If I could rate half stars I would give them a 4.5 out of 5.

This A&W used to be top notch in quality and customer service. The last couple of years there was the nicest blonde lady that worked the drive through who was so sweet and pleasant. The inside of the locale was also super clean and spotless. There must be new management, because the inside of the place is now always dirty tables, booths and floors) also the food is not quite up to standard. For example we inside to order food, waited at a booth and when it came out the fries were old and crunchy and they forgot to give my kids the ice cream voucher with their kids meals. We love this place but are disappointed in how much it’s changed within the last 6 months.