Dunkin' - Lewiston
Dunkin'
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This particular Dunkin Donuts is not as good as it once was. But it still has the same bakery products. However, the last three times I have stopped here, the coffee has been old and burnt tasting. I will start going the long way to go to the one on theother side of town.
This Dunkin in Lewiston was amazing. My order was wrong, they remade it, but I thought it was still looked wrong. The employee had someone else step in, and it was me who was wrong. I apologized profusely, and, even though they were incredibly busy, hehandled it gracefully and professionally. Lately, my orders have been wrong at a lot of Dunkins, and the employees have beenless than courteous. I think this is why I just defaulted to it 's wrong . But the Dunkin on Sabattus St is not like mostDunkins I have been to recently. Kudos guys and thank you.
Time to make the donuts! Well, it was about 4pm and I guess Dunkin only gets X amount of donuts from the industrial park in the morning. **** poor selection, but the two I got, a coconut and a bluberry were tasty. As usual, my usual, med. hot hazelnut, no sugar, 4 creams was superb. The associate was very cordial, on the ball, and apologized for the lack of donuts.
I have been to this location a few times and neither were memorable in any sense. The first time I met someone for coffee and the ordering experience seemed more difficult than it needed to be. I ordered a hot plan coffee and it took longer for them to deliver that than the person after me who wanted 2 pumps of this, light on this, 2 more pumps and a swirl of this and a few donuts. Must be a regular to get special treatment.The second experience was no different. The drive thru may seem organized but the front-end staff seem all over the place. This location doesn't seem to have good management to ensure a cohesive work environment. The different between staff experience at drive-thru compared to front-end is night and day and not necessarily in a good way.
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