KFC - Levittown

I am writing to express my disappointment with an experience I had today at your drive-thru. I placed an order and asked the staff member at the window for some... read more I am writing to express my disappointment with an experience I had today at your drive-thru. I placed an order and asked the staff member at the window for some sauce—specifically honey barbecue. She closed the window on me without a word, and when she reopened it, she seemed confused and was in the middle of eating something. I was disturbed to see her licking sauce off her fingers and then using that same hand to grab sauces to hand to me. It felt incredibly unsanitary and disrespectful. To make matters worse, when I got home, I found the chicken to be extremely salty—so much so that it was inedible. I was truly upset and disappointed by the entire experience. I hope this matter is taken seriously. Basic food safety and customer service standards should be a top priority. I would appreciate a response and some form of resolution regarding this. Service: Takeaway Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1

There is no business and the food is still so slow, your employees should go back to Mexico to grow corn. Food: 1 Service: 1 Atmosphere: 1 read more There is no business and the food is still so slow, your employees should go back to Mexico to grow corn. Food: 1 Service: 1 Atmosphere: 1

This is my first time going here and my last. First impression is last impression. I went through the drive thru to receive my order, the food was fine but the... read more This is my first time going here and my last. First impression is last impression. I went through the drive thru to receive my order, the food was fine but the customer was VERY poor. You DON'T hand someone their food and look back away from them. No thank or have a nice day. Customer Service should be prompt and uniform. With as much one stars you have, you'll find yourself out of business. Adopt customer service skills, your food comes second. Service: Takeaway Price per person: $1–10 Food: 3 Service: 1

AVOID KFC! Their recipes have changed dramatically, and the new chicken is truly disappointing. I've had better chicken tenders for much less at school lunch. T... read more AVOID KFC! Their recipes have changed dramatically, and the new chicken is truly disappointing. I've had better chicken tenders for much less at school lunch. The potato wedges, which used to be delicious, have been replaced with overcooked, dried-out French fries, heavily seasoned to hide their poor quality. The mac and cheese is so unappealing that you'd probably prefer the microwaveable version from the dollar store, which costs just a dollar more than KFC's current offering that lacks any real flavor, made from their cheap processed cheese. It's a shame they can't provide food that's even better than what you'd get in school lunch. I might as well go back to school for lunch if I'm in the mood for something decent!

I had an unpleasant experience with the counter staff at KFC. At 5 p.m., there was no popcorn chicken available, and the way they treated my 4-year-old was disr... read more I had an unpleasant experience with the counter staff at KFC. At 5 p.m., there was no popcorn chicken available, and the way they treated my 4-year-old was disrespectful. I would prefer to avoid this KFC location in the future. The menu options should be better managed.