Five Guys - Lethbridge

Watched as they packed my order wrong when asked the staff member about it he straight up lied to us and said it was correct.Due to the restaurant being a littl... read more Watched as they packed my order wrong when asked the staff member about it he straight up lied to us and said it was correct.Due to the restaurant being a little busy and not wanting to rifle through the fries, I trusted him. A mistake.Back to the hotel and what we ordered wasn't in the bag.Called the restaurant and the manager was understanding and sympathetic, offered to replace meal why would we go back to where the staff doesn't care!!??

5 guys is a fantastic burger joint! Prepare yourself for large portions, but you will enjoy the best beef in fast food delirious fries and reasonable prices. read more 5 guys is a fantastic burger joint! Prepare yourself for large portions, but you will enjoy the best beef in fast food delirious fries and reasonable prices.

Used to be very good burgers and fries but since they changed location and with that they changed all our their staff and since then they reheat refry the fries... read more Used to be very good burgers and fries but since they changed location and with that they changed all our their staff and since then they reheat refry the fries and they come out saturated in oil and the patties have shrunk about 30 and they put 1 strip of bacon on a burger. THIS IS A CONTINUOUS THING. QUALITY HAS GONE DOWN BIG TIME!

The atmosphere at the new location felt a bit uncomfortable. Additionally, Five Guys hasn’t updated their address, but they’re located next to CORA and Edo for... read more The atmosphere at the new location felt a bit uncomfortable. Additionally, Five Guys hasn’t updated their address, but they’re located next to CORA and Edo for anyone looking. Unfortunately, the burgers were extremely dry. Five Guys typically has a policy against pressing their burgers to keep them juicy, but these were definitely pressed and ended up falling apart due to dryness. To make matters worse, they ran out of lettuce (how does that even happen?) and only applied a tiny dollop of sauce to the dry burgers. I won’t be returning; it was definitely a waste of money.

The atmosphere at the new location felt quite awkward. Additionally, Five Guys hasn't updated their address, which could confuse some customers; they're located... read more The atmosphere at the new location felt quite awkward. Additionally, Five Guys hasn't updated their address, which could confuse some customers; they're located next to CORA and Edo for those interested. Unfortunately, the burgers were extremely dry. Five Guys typically has a policy against pressing their burgers to keep them juicy, but these were pressed and ended up falling apart due to the dryness. They also ran out of lettuce, which is hard to believe, and only added a tiny quarter-sized dollop of sauce on the already dry burgers. I won't be returning—definitely a waste of money.