Kfc - LEPPINGTON

#1 - Fast Food - LEPPINGTON, Delivery Services, Juice
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Kfc

Kfc
2.9 / 5 (639 reviews)

Description

KFC in Macarthur area has garnered mixed reviews, with many customers expressing disappointment in both food quality and service. Frequent complaints highlight soggy chips, overcooked wings, and incorrect orders. Despite some acknowledging that the food can be enjoyable, a steady decline in standards has left many feeling unsatisfied. Service issues were also noted, including double charges and long wait times. However, there were instances where exceptional customer service stood out, with staff addressing order discrepancies effectively. Overall, while the dining experience can vary, a significant number of patrons recommend looking elsewhere for a better KFC experience.

Last update: 17.01.2026 from: Boris

Feedback

★ 2.9 / 5 from 639 reviews
boris-kljajic
01.05.2024

I had an awful experience at this restaurant. I ordered two giant feasts and when I got home to share with my family, I discovered that out of 30 pieces of chicken, there were 20 drumsticks, 5 wings, and 5 thighs—no ribs or breasts at all. It’s completely unacceptable. I tried calling the store over 10 times and couldn’t get through. I highly recommend avoiding this place. Service: Takeout Meal type: Dinner

shania-holloway
01.05.2024

Service: Takeout Meal Type: Lunch Price per Person: A$1–20 Food: 4/5 Service: 3/5 Atmosphere: 4/5

kenny-liu-1
01.05.2024

This is definitely not the Zinger box I was expected , if not because I was too hungry to go back and ask for exchange but 100% would not visit again Food: 1 Service: 3 Atmosphere: 2

nathan-ward-student7
01.05.2024

Service: Takeout Meal Type: Dinner Price per Person: A$20–40 Food: 1/5 Service: 4/5 Atmosphere: 3/5

rob-critic-1
01.05.2024

While the food was delicious as always, I did encounter some issues with my order not being quite right. Despite this occasional hiccup, what truly stood out to me was the exceptional customer service provided by the staff. They were quick to address the issue, apologizing for any inconvenience and promptly rectifying the mistake. Their professionalism and willingness to make things right left a positive impression on me, showcasing their commitment to customer satisfaction. Additionally, the overall dining experience at KFC Leppington was pleasant, with a clean and inviting atmosphere. While order accuracy is important, the outstanding service from the staff more than makes up for any occasional errors. I'll continue to frequent KFC Leppington for their delicious food and commendable customer service.

FAQ

The restaurant is accessible and can therefore also be used with a wheelchair or physical disabilities.

More information

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