Reviews

Overall Total Score
2.3 out of 5
Acceptable | 258 reviews

What Victoria Williams doesn't like about Chipotle Mexican Grill:
I placed a pick up order for a burrito bowl and was very disappointed. The picture really doesn?t do it justice, but there was hardly any food in this container. I could barely see the rice!! I had to dig around to see it!! The container is less than halfway full. I called the store twice to request a refund because I had already gotten to work at this point, but both times no one answered!! $12 wasted!! What they ga... View all feedback. What Hayley Kleciak likes about Chipotle Mexican Grill:
We picked up to go here on our way through town and had a great experience. The food was ready quickly, it tasted fresh and the portions were good. No complaints and it was super convenient. View all feedback.

Reviews from various websites

Restaurantji
1.9 ★ from 193 reviews
Kai
08.11.2023 - 14:36

I ordered a carne asada for dinner and the bowl had 4 strips of meat and small portion of rice. Barely had any food in it. Employees were just on their phone an...

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Jason
08.11.2023 - 14:36

This location honestly needs to just close down for good. It's so weird that you can't order in the store, the wait for a single burrito is astronomic. The only...

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Ty'Saan
08.11.2023 - 14:36

ONLY ORDERS ONLY! This chipotle is really badly managed. No walk in orders (Ever) Don't even have everything available to order online. I love chipotle but this...

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Cynthia
08.11.2023 - 14:36

I ordered burrito bowl with chicken. But the burrito bowl they served is half empty and there is no chicken. It is mostly rice with source cream, salsa, cheese....

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Matt
08.11.2023 - 14:36

Trash service, will not take any orders in person. They force you to use the app for ordering so so food they overcharge

Sirved
2.7 ★ from 5 reviews
Jessica
05.08.2023 - 13:01

I think this is the worse chipotle I have ever been to. I have gone here several times since we moved out here trying to give them the benefit of the doubt sinc...

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Victoria
05.08.2023 - 13:01

I placed a pick up order for a burrito bowl and was very disappointed. The picture really doesn?t do it justice, but there was hardly any food in this container...

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Valentine
05.08.2023 - 13:01

First of all on a normal day only open till 6:00 p.m. The one in Shrewsbury is open until 10:00 p.m. But very rarely do they have a normal day... When they are...

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Luc
05.08.2023 - 13:01

Ive given this place three separate chances, no one seems to care there. They're always out of food items. The last time I ordered delivery all I got was rice a...

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ashley
05.08.2023 - 13:01

Ordered and paid for food online and the doors were locked when I showed up at 5 pm. The sign on the door says that no customers were allowed inside so I waited...

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3.5 ★ from 60 reviews

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