Papa Johns Pizza - Lenoir City

Ordered our usual WORKS pizza. Was told it would be ready in 15 to 20 minutes. Arrived at Lenoir City, TN location 15 minutes after placing order. Was given a c... read more Ordered our usual WORKS pizza. Was told it would be ready in 15 to 20 minutes. Arrived at Lenoir City, TN location 15 minutes after placing order. Was given a cold, dry pizza. First time disappointed at this location. Plan to order from different place next time!

We encountered one of the worst customer service issues we have ever seen with this one. they were incredibly rude to my 59 year old disabled mother. and when I... read more We encountered one of the worst customer service issues we have ever seen with this one. they were incredibly rude to my 59 year old disabled mother. and when I tried to call to get the conflict resolved, the manager robert was incredibly rude to me as well, said we were all lying and was just terrible. I recorded the entire thing.

The general manager Robert treats his employees horribly. He would scream in his assistant manager’s face when things got busy, no self control, horrible custom... read more The general manager Robert treats his employees horribly. He would scream in his assistant manager’s face when things got busy, no self control, horrible customer service and expects to keep workers.. food is good, but needs better management. It does not look good for the company.Do not waste your time here unless you want to be brutally disrespected because they don’t care and wonder why at the end of the day that they cannot keep their employees and expect them to work their butts off, but treats them TERRIBLY!! 11/10 do not recommend.

First off, the customer service is brutal. Every time you call to try and place an order, they don’t have time and you get hung up on. Witnessing how the employ... read more First off, the customer service is brutal. Every time you call to try and place an order, they don’t have time and you get hung up on. Witnessing how the employees getting treated is mind boggling. The manager does not care, he treats his customers the same way that he treats workers. Horrible experience. If you are really craving pizza, the Dominoes down the street is so much better anyways.

Worst Management EVER! They’re rude, they don’t care, and willingly would like to take the Papa John’s name with it. Unacceptable!” read more Worst Management EVER! They’re rude, they don’t care, and willingly would like to take the Papa John’s name with it. Unacceptable!”