Rbg Grill - Lenexa

The check-in process took at least 45 minutes. When we got to our room it wasn’t locked and the door was partially ajar. There was dust, bugs, dirt everywhere in the hotel, though the room itself was relatively clean. There was a smell throughout the whole place of mildew or mold. We used contactless checkout which stated we would be emailed a receipt “shortly” and it was never received. This was a very bad hotel experience and we will not stay here again.

Nastiest hotel room ive been..upon entering the hotel there was a leak from the cieling with two buckets full of water. We had traveled all day and had a work meeting so I wanted to shower and freshen up. Stood in the shower for 10 minutes waiting for water to heat up. Asked husband to call front desk and ask what was going on and they informed us no hot water until the next day when we would be checked out. Tried to get the managers name and the front desk associate was so rude. Hot water is a basic sanitary necessity. How are you offering breakfast buffet with no hot water to sanitize or wash dishes/hands? We met locals for a business meeting who said radisson is on their way out and we can see why. As a side note we also had mold in our shower and lipstick or some sort of makeup stains on our face towels.

Great location, 30 minutes from KC Airport (MCI). Was told: originally two different hotels, joined with roofing and decor. Old rooms with lots of bed space, but very small bathroom. I'm average m, 5'9,200#, shuffle your feet in small space . Faucet for tub, protrudes an extra inch (copper pipe). Air-conditioning has only on/off, temperature will not change, no matter.

Absolutely GROSS! Bed bugs or fleas in our beds. Pulled our sheets back found an old piece of cereal in the bed. Found stuff in the room line it hadn't been cleaned in weeks. Pisted all over the hotel NO pets at check in at least 3 dogs came in and out of the lobby. They were not registered service dogs since they were not wearing their service dog vests. Told the front desk about the issues twice they didn't care. Front deal people are very lazy and RUDE! To top it off we're told free breakfast from 6am-10am to find out they expect you to pay. Pool stunk like urine and the talk is someone crapped in the hot tub: I think a child was $10 and adult $15. don't waste your money on this dump!

This place was disgusting it was supposed to no pet hotel and there were dogs everywhere you have to pay for the breakfast Wich was ridiculous I found a hair in my food the staff told me it was mine!!!! Last time I checked I didn't have long black hair and it's 25 dollars for a adult plate and 16 for a kid and the food was horrible!!! The pool smelt like pee so did the hot tub there was stuff floating around in it and you can tell it hasn't been cleaned for awhile but that's not the worst part!!! The hotel room was filthy and there was a strong odor from the room and the bed had cereal all over it and I know it was not mine. I couldn't even sleep because I kept getting bit bye something it was flees and bed bugs I told the staff about it and they could care less and after I told the staff they told me I didn't put down my 25 dollar deposit I was highly confused the 25 dollar deposit was to make sure you don't damage anything this hotel was gross and nasty never again and I couldn't even get a refund the staff was very rude!!! I don't recommend this place at all