Burgerme - Leipzig

Appetite had on burgers, what deliciously selected and ordered and what should I say.... hardly was the order out was soon later also the very friendly supplier... read more Appetite had on burgers, what deliciously selected and ordered and what should I say.... hardly was the order out was soon later also the very friendly supplier there. The two have tasted super good and we are very happy again

Ordered today by Deliveryando and the delivery was much faster than specified. The food was great! Especially the meat was nicely juicy and perfectly grilled. W... read more Ordered today by Deliveryando and the delivery was much faster than specified. The food was great! Especially the meat was nicely juicy and perfectly grilled. We'll be back soon.

Citizens are very tasty and it has been delivered much faster than said. Mostly after 15 minutes. I am very satisfied and can only recommend it. read more Citizens are very tasty and it has been delivered much faster than said. Mostly after 15 minutes. I am very satisfied and can only recommend it.

Unfortunately, we were very disappointed. We ordered two burgers, each with a special topping. In the end, we received the regular burger without the topping we... read more Unfortunately, we were very disappointed. We ordered two burgers, each with a special topping. In the end, we received the regular burger without the topping we ordered and, more importantly, paid for! That's really outrageous. If you offer it and, especially, charge extra for it, you should be able to prepare the burgers correctly. When I called the customer service hotline afterward, I was promised a voucher. It was supposed to arrive the next day at the latest. Now, six days have passed and nothing has happened. So, the phone call was apparently just an empty promise. The burger itself was rather bland and could have had more flavor. Update after the complaint: Resolving the issue with customer support took a long time and involved several back-and-forth emails. Furthermore, I only received one €2 voucher and one €3 voucher for my next purchase. This isn't helpful, since I receive €5 vouchers with every order and in the mail... So, the two personal vouchers are useless. Furthermore, on the evening in question, the branch offered to remake the burgers (with special ingredients) for me to pick up. However, since we had already eaten and were dissatisfied, this was no longer relevant. But if we had accepted their offer, it would at least have been a reasonable form of compensation, something the customer service team was unable to provide.

Today was my first time here. My order was taken by the friendly waitress at the cash register. I ordered a chili cheeseburger, which cost €9. I really enjoyed... read more Today was my first time here. My order was taken by the friendly waitress at the cash register. I ordered a chili cheeseburger, which cost €9. I really enjoyed it, and it was a decent portion. I just wish the interior design was a bit nicer. Nevertheless, I'll go there again.