Chipotle Mexican Grill - Leesburg

Placed an order for 2 entrees, 2 sides, and 2 drinks through the Chipotle app, was delivered with both entrees and guacamole missing. Calling the store is no he... read more Placed an order for 2 entrees, 2 sides, and 2 drinks through the Chipotle app, was delivered with both entrees and guacamole missing. Calling the store is no help, as the automated system is buggy and will not let you talk to anyone. I was finally able to chat with a live person and they were not able to refund the order or the delivery fees. I did get a voucher out of it, but why would I order again and waste more time and money?

Why does Chipotle let its employees serve old, brown, rotten lettuce? Here 's some of the garbage that I had to pick out of my food today. The server actually s... read more Why does Chipotle let its employees serve old, brown, rotten lettuce? Here 's some of the garbage that I had to pick out of my food today. The server actually said this is how all of our lettuce looks.

Ordered online and arrived to get my food. Stood there 30 mins waiting and no food. Well they forgot my order! Guy asked me 4 times for my name (I know Chris is... read more Ordered online and arrived to get my food. Stood there 30 mins waiting and no food. Well they forgot my order! Guy asked me 4 times for my name (I know Chris is a difficult name to comprehend). Hurry up and slammed together the worst meal I have ever eaten from chipotle and hands me. No sorry or apology. This location is terrible and I’m 0/3 eating here. I will drive to Ashburn or a different location from now on!

This location seems to suffer from what most Chipotle locations suffer from, people who clearly don't care or have never eaten a burrito. Often making burritos... read more This location seems to suffer from what most Chipotle locations suffer from, people who clearly don't care or have never eaten a burrito. Often making burritos with wildly varied amounts of condiments/salsas from what one would typically expect. So wheneating you end up with either far too few or massive amounts of things like salsa, cheese, or lettuce. Also, over the yearsChipotle has become more and more bland. They have tamed their cheese sauce to be in competition with a melted block ofVelveeta.

They seemed understaff this day. New employees akwardly not know where to stand or get a flow. Woman with children walked out half way putting her order togethe... read more They seemed understaff this day. New employees akwardly not know where to stand or get a flow. Woman with children walked out half way putting her order together in frustration. I was harassed by cashier on his down time about Tabasco sauce bottle. Hewas bussing down tables. I just got my drink can I get chance to use it? Harassed me again 7 minutes later about same bottle. 2other guests had same bottle at their table I guess I was approachable because I observe and he didn't go to them about it.Felt singled out. Maybe because I was Hispanic with construction attire. Not a pleasant experience.