Fazoli's - Lee's Summit
Fazoli's
Description
This neighborhood Italian chain is a reliable, budget-friendly choice for families craving pasta and endless breadsticks, with friendly, sanitized service and helpful staff. Strengths include fast app and to-go ordering, generous portions, and willingness to remake meals. Yet consistency is an issue: some diners report bland or canned-tasting Alfredo, sparse sauce, cold or slow curbside orders, and rare hygiene lapses. Expect casual, busy dining with good value if you’re willing to overlook occasional quality and service hiccups.
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And let me just say, it was absolutely fantastic! Brittney was there again, effortlessly managing everything from the kitchen. When I mentioned to the cashier that I had visited a few days earlier, they informed her, and she recognized me! The level of customer service that Brittney provides is truly exceptional. I will definitely be returning more often.
The food was excellent! It was very flavorful and remarkably fresh. Great job, everyone!
We visited this restaurant for dinner, and I must say it was operating better than ever. A few months ago, before the pandemic, my experience was quite disappointing due to poor service. However, this time I was truly impressed by the food and the professionalism of the staff. I spoke with one of the managers, Beth, who mentioned that she and Nick were assisting guests in the dining area. They did an excellent job, and I will definitely return.
Very delicious! The 6.99 lunch is a good deal and I was surprised it also comes with two breadsticks! I fast and affordable lunch.
The Alfredo sauce was a disappointing white mess that barely resembled traditional Alfredo. It lacked garlic and salt, and while I didn't expect high quality, I did hope it would be at least somewhat edible. The breadsticks were okay, but just ten minutes after driving away, they became hard and unappetizing.
