Reviews

Overall Total Score
3.2 out of 5
Good | 650 reviews

What Daniel Cone doesn't like about Helen's Hot Chicken:
Food is good, but the online prices are not the real prices! I expected to pay $10 based off of the online price and had to pay $20 when I got there for 6 tenders! ? not going back View all feedback. What Heidi Goforth likes about Helen's Hot Chicken:
Their hot chicken is as good as Prince's! I always get the baked beans and potato salad with it. It's SO good!!! The only thing I have a complaint about is the price. If I'm going to pay $15 for a meal the serving bowls should be full instead of halfway. I would probably eat there more if so. View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 10 reviews
Ian
08.08.2023 - 12:18

Consistently good food, efficient staff. Would highly recommend if you are a fan of hot chicken

Clay
08.08.2023 - 12:18

I will say that the food is excellent. The hot chicken, waffle, and catfish went over very well. Everything else left a lot to be desired. The server was more i...

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Jaleesa
08.08.2023 - 12:18

I literally don’t have to write a review. The pic speaks for itself. Shrimp fried rice. One piece of shrimp cut into tiny pieces. Lol. Okay.

Heidi
08.08.2023 - 12:18

Their hot chicken is as good as Prince's! I always get the baked beans and potato salad with it. It's SO good!!! The only thing I have a complaint about is the...

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Penny
08.08.2023 - 12:18

This place is a total SCAM!! Stay away unless you want to lose money and not get the food that you paid for. We ordered online ON THEIR WEBSITE and when we got...

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The restaurant in question has received a variety of mixed reviews from customers. While some have praised the hot chicken as being excellent and comparable to other popular spots in the area, others have expressed disappointment in various aspects of their experience. Complaints range from issues with misleading online pricing, lackluster food quality, and poor customer service. Some customers have also noted that certain menu items were unavailable, leaving them unsatisfied with their overall visit. Despite these mixed reviews, some patrons have shown continued support for the restaurant and appreciate the unique offerings it provides, such as traditional hot chicken. Overall, it seems that opinions on this restaurant may vary depending on individual preferences and experiences.

Google
2.6 ★ from 6 reviews
graypeak
06.11.2023 - 19:56

Messed up our order (forgot part of it) acted like we were being stupid, then made us REPAY for the order. Ended up being extremely expensive. Terrible service

Daniel
06.11.2023 - 19:56

Food is good, but the online prices are not the real prices! I expected to pay $10 based off of the online price and had to pay $20 when I got there for 6 tende...

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Roger
06.11.2023 - 19:56

Excellent hot chicken in my opinion the best around here but you never know how hot hot will be medium and mild sometimes can be hot or even hotter use caution...

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Juan
06.11.2023 - 19:56

One star because you cant give zero. The place is run down, the attendant is rude, when I got my cup for a drink she said ice machine is broken ... so warm drin...

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Lee
06.11.2023 - 19:56

Great whiting fish.

Yelp
3.5 ★ from 4 reviews
Mark
06.11.2023 - 19:56

Having lunch today drove 35 minutes to eat. Chicken is hot and tasty call ahead to get order started.

Brandon
06.11.2023 - 19:56

Five stars on taste Three Stars on price. I really felt the need to leave a few view because many of the reviews on here date back to when there was a very rude...

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Catherine
06.11.2023 - 19:56

I went there today with a friend and we ordered a fish sandwich combo and just a single fish sandwich. The combo came with one side and he decided to get onion...

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Danielle
06.11.2023 - 19:56

Everything is just passable here. The atmosphere is depressing. Utilitarian at best and sooooo many notes around which is always a bad sign as it's about extra...

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Menu
3.0 ★ from 3 reviews
Ted
08.12.2017 - 09:02

I was told this place closed down. I've been wanting to try the fruit tea and chicken. I will need to drive by and check out if they are still in business.

Ona
08.12.2017 - 09:02

I was glad to see there is a Helen's in Mt Juliet because I've been wanting to try the chicken.

Jaleel
08.12.2017 - 09:02

First things first, I will definitely return and I'll encourage others to visit as well because I think Helen's is gonna be booming here pretty quickly!

Facebook
4.3 ★ from 110 reviews
Tripadvisor
2.1 ★ from 2 reviews
Restaurantguru
4.1 ★ from 515 reviews

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