Cook Out - Lebanon

I feel like they were good when they first showed up. but last time I got my food there, I was quite disappointed. especially my last order. the hot dog bungalow was rocky/tough and had enough pattern for like 4 or 5 hotdogs. it was pretty rough. I asked for fresh extra crispy, but they are just a little soft and bleeding. I guess they're different places to choose, but it's a shame because I thought they had a good potential.

I loved the South Carolina location. Tried the TN location this past weekend and the entire order was wrong and paid almost 40 bucks for what looked like 4 kids meals for a 5 yr old...we were starving so we ate what we were given anf had to order more food for the kids!!

Two pathetic hamburger patties, 3 CHICKEN NUGGETS, and literally 5 cheese bites for 8 dollars?? This was my first cookout experience and will most definitely be my last. Thank you for ruining an experience I have been looking forward to for months, since my hometown doesn?t have one.

Went through the drive through at 1:30 am. Ordered the Spicy Chicken and the West Burger...the spicy chicken had none of the condiments on it and the burger had one pickle barely a dab of BBQ sauce and a corner piece of lettuce on it. Unfortunately it is the only place open after work. If you have any other choices skip this place.

This place is a disappointment. They mess up orders all the time. We know the company overall is good, but this location is garbage. Portion size is awful. This was a double burger and double chili fries in the pictures. I got what should be a single order and a squashed burger. This location has been here long enough it should be straightened out from the last time when they gave us nearly raw bacon. At least the bacon is cooked this time, but good grief. My advice? Go for the shakes and get the heck out.