Dunkin' - Le Roy
Dunkin'
Description
At this local Dunkin' Donuts, experiences seem to vary dramatically. While some patrons enjoy delicious muffins and friendly service, others report frequent mistakes with their orders and inconsistent drink quality. Although the atmosphere can feel tense during busy times, the coffee experience is hit or miss, often described as swampy or heavenly. Many believe the staff is hardworking yet sometimes lacks essential knowledge. Despite shortcomings, such as missing items and long wait times, those who frequent the establishment still appreciate its convenience and recognize the efforts of the morning crew. Overall, it remains a breakfast spot worth considering.
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Absolutely Horrible on 11/02/2024 waiting in line just for a dozen doughnuts for 25 minutes, More worried about drive-thru people and mobile app people than the ones in the lobby, What a way to Lose customers they shut the lobby down shame on them !! Meal type: Other Price per person: $10–20 Food: 4 Service: 1 Atmosphere: 1
Food: 3 Service: 3 Atmosphere: 3
The WORST Dunkin Donuts I've ever been in!!! 40 minutes to pick up a pre order!!! Ice was melted in the drinks before food was finally done!! High school kids running it. One left...on a Sunday morning, said she had a doctor appt. They had the manager on the phone...it was an absolute disaster!!!! Service: Takeaway Meal type: Breakfast Price per person: $20–30 Service: 1
Waited 45 minutes in line for coffee! Then got asked what my coffee order was once I reached window. Watched multiple people leave line during 45 minutes of not moving. This is a drive through not fine dining they need more staff or different managers because 45 minutes is crazy! Next time I will just go to Batavia. Food: 1 Service: 1 Atmosphere: 1
Stopped for a cappuccino Tuesday night oct 8th about 5:15, ordered a cappuccino, took 10 minutes, I knew something was wrong when she handed it to me, it was cold, so we had to turn around and go in, asked why it was cold ,she laughs and says machine is not working right, why would you sell that shit to someone, it was almost 10 , so my wife went in wed am to get refunded or a cappuccino, didn't know how to refund our , steamer still not working, so took some donuts instead, don't know how this place stays open, rude staff, last time I'll ever do business with them!!
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QR-Code for the menu
