Applebee's Grill - Lawrence
Applebee's Grill
Description
**Restaurant Review: Applebee's Experience**
Diners' experiences at Applebee's have been a mixed bag, highlighting gaps in service and food quality. Many patrons lamented the slow service, with long waits for food and drink orders, while some noted undercooked meals and subpar presentation. A few exceptional servers stood out for their attentiveness, bringing a glimmer of hope amidst the disappointments. However, inconsistent and uninspired dishes often overshadowed these positives. One memorable complaint revolved around hidden meal charge policies. Despite these challenges, some customers continue to find charm in the restaurant, thanks to attentive managers and specific servers, offering a possibility for improvement in future visits.
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I wrote a fantastic review for them in 2017, but my experience in 2020 was completely different. Oh my goodness! I can't even express how awful my meal was at this Applebee's. It was just a disaster...
I would discourage you from visiting this restaurant. The service is subpar, especially when it comes to drink orders, and the staff is not very friendly. It was clear that they were not interested in having us there. I recommend looking elsewhere.
We have been dining at this restaurant chain for years, but we’ve consistently had one recurring issue. Despite burgers being a significant part of the menu, they have...
Walked in at 9:00 and was told a server would be with us. Waited 15 minutes for a server then another 15 for our drinks. Keep in mind, there were only 3 other tables occupied. Ordered food after getting our drinks, and didn’t get our food until 10:45 when they close at 11. When food finally came out it was clear the plates had been sitting under the warmer forever. Hamburger bun was crispy, fries were soggy, salad was warm, and the plates were too hot to touch. Paid way too much for the experience that we had.
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