Thai Express - Laval
Thai Express
Description
This restaurant features a troubling dichotomy of reviews, revealing a decline in both hygiene and food quality. Many diners report unsanitary conditions, with staff using the same gloves for handling food and money, leading to disappointment and disgust. Cold meals and inconsistently prepared dishes plagued customers, striking a stark contrast to the establishment's prior reputation. However, amidst the criticism, some patrons praise the generous portions and an excellent online ordering system, highlighting good service and adaptability when issues arise. Overall, the restaurant appears to be struggling, and diners recommend seeking alternatives for a better dining experience.
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This restaurant is not worth even 1 star. Every time I have visited, the place looks very dirty. The staff who take your order wear the same gloves and touch everything, including money and screens, before handling your food. I was extremely disgusted, but the girl serving us seemed to think we were in the wrong. The food tastes as though it has been dragged along the floor. The counters and screens are filthy, and sometimes they use their hands to assemble the burritos, using the same gloves that have touched everything else. It would be nice if they at least pretended that the food was clean. I would recommend going to Ke Pasó Mexigrill near Place Bell instead, as they are much cleaner, attentive, and professional, and their food tastes much better. Don't settle for garbage - go to Ke Pasó.
I used to enjoy this restaurant, but I was extremely disappointed with my meal tonight. Both burritos we ordered were cold, even though we picked them up ourselves and only live 10 minutes away. It was a hot day outside, and there was no air conditioning in the restaurant, making it uncomfortably warm. The only positive was that the staff was friendly, but I do not plan on returning.
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QR-Code for the menu

