Thai Express - Laval

#4 - Mexican - Laval, Thai, Lunch

Thai Express

Thai Express
3.7 / 5 (353 reviews)

Description

This restaurant features a troubling dichotomy of reviews, revealing a decline in both hygiene and food quality. Many diners report unsanitary conditions, with staff using the same gloves for handling food and money, leading to disappointment and disgust. Cold meals and inconsistently prepared dishes plagued customers, striking a stark contrast to the establishment's prior reputation. However, amidst the criticism, some patrons praise the generous portions and an excellent online ordering system, highlighting good service and adaptability when issues arise. Overall, the restaurant appears to be struggling, and diners recommend seeking alternatives for a better dining experience.

Last update: 17.01.2026 from: Carl

Feedback

★ 3.7 / 5 from 353 reviews
carl-joannette
25.01.2024

Good service, excellent food

areti-st
25.01.2024

This restaurant is not worth even 1 star. Every time I have visited, the place looks very dirty. The staff who take your order wear the same gloves and touch everything, including money and screens, before handling your food. I was extremely disgusted, but the girl serving us seemed to think we were in the wrong. The food tastes as though it has been dragged along the floor. The counters and screens are filthy, and sometimes they use their hands to assemble the burritos, using the same gloves that have touched everything else. It would be nice if they at least pretended that the food was clean. I would recommend going to Ke Pasó Mexigrill near Place Bell instead, as they are much cleaner, attentive, and professional, and their food tastes much better. Don't settle for garbage - go to Ke Pasó.

julie-h-flower218
25.01.2024

I used to enjoy this restaurant, but I was extremely disappointed with my meal tonight. Both burritos we ordered were cold, even though we picked them up ourselves and only live 10 minutes away. It was a hot day outside, and there was no air conditioning in the restaurant, making it uncomfortably warm. The only positive was that the staff was friendly, but I do not plan on returning.

tony-s-snake7630
25.01.2024

Terrible. don't waste you're money

chanez-2
25.01.2024

I rarely leave bad reviews, I got a burrito bowl delivered, and it was so bad : dry rice, burnt chicken, tiny guacamole portion (paid extra) and no Salsa! I used to like this place so I hope it will get better!

FAQ

There is a TV / screen on-site where sporting events are shown.

More information

Suggested nearby restaurants.