KFC - Laval

Last time.i had this bad.of a kfc was oily black colored ...and fluffy? Like seriously never againnnnnn

People i am a kfc lover there chicken is fattening but yet so good !!!!!!!!!one word of advice stay away from this one not to put down food because it is good !!! but unfortunately the service is really bad in last 3 months I have been there the first time I said well give them a chance !! they do not have enough staff at this place so called KFC always at least 15 people waiting on there orders if not more ! sucker for punishment went back for the second time hoping for a better counter service !!! no just as bad if not worst !!! well 3times the charm !!! worst 35 minutes at 600 pm to wait for a order at counter with other customers waiting !!! i`m really disappointed as customers look at each other very unprofessional lack of leadership and lack of staff even tough they do There best no way they will ever satisfie the customer !! food is good but hygiene is lacking all around and also !! a customer accidently dropped his tray and all over the floor no one !!! not one employed even look at the person to say we will redo your order they just did what they were doing !!! yet all customers felt bad for person he himself picked up his mess them left not eating !! no manager even looked at him this is real disgusting !!! no one even clean the mess remaining on the floor ! so people go at your own risk good luck !!!!

Today Nov 20th, I placed an online order for 2 ppl at 7Pm, the online estimated time was 7:52Pm.At 8:00 I called the 1-800 customer service spoke to Carolanne asking why the delivery is late 1hr !!! by the way the resaturant is 5 min from my house !! Carolanne put me on hold for more than 10 minutes because she said she wanted to call the restaurant. After 10 minutes she came back to me to tell me that the restaurant is not answering!!!! and she asked me to call back 15 min after! by that time I wanted to cancel my order but I wanted a supervisor to be aware, so I asked her to give me a supervisor. The answer was yes we have a supervisor but he is not available now !!! What a service for a Chain like KFC!!! WOW....I hang up the phone and searched online the phone number for the local restaurant, which I found 450-969-4404. I called 2 times, no one answered!!! again, is this the quality of your service!!!!???!!I called the customer service to cancel my order, so they told your Credit card is not charged, it is only a pre-authorisation, so I asked her to cancel and refund my card!!! Guess what!!! at 8:45PM my door bell rang and guess who, it is the delivery guy after 1h45min !!!!! I told him I canceled, and I told him what a bad service you have guys. He had the courrage to tell me it is Thursday and it is busy what you want me to do !!!! with attitude!!!If your delivery can't be the same that you list online! don't even promiss a delivery time!!! my kids where waiting for those meals but you know what you do not deserve a Penny from me... I will never ever recommend anyone to order from you, especially we think you are big respectful Chain and you are the worst!!!!!

I love their chicken wings, but find their regular chicken too greasy. love their gravy too, teir coleslaw is made fresh and my hubby loves their macaroni salad. fast service

It is what you expect from fast food. Quick, affordable, and tasty food. Everytime I've been, its clean and the people were friendly.