7-eleven - Laurel

Refuse to honor the price for a product that they have advertised for a discount on the window outside of store. Employee by the name of Rosa then gets mad at me because I refuse to purchase at full price when they they have a big sign on window of the discounted price. The employee by the name of Rosa then told me to never come back my thoughts are how are you frustrated because I won't buy a product at full price that you have marked as a discount on window makes no sense

This store is garbage. They hot dogs are always ugly looking or not done. Never have condiments in stock.

They never have chicken tenders or hot fried wings out enough, NEVER any variety of dipping sauces for their food. I lost money at the ATM, which does not beep when the money is dispensed as a reminder to take the money

I very much agree that the owners of this establishment are terrible and they belittle their customers. They do not know the FIRST THING about good customer service. It’s as if their patrons mean nothing to them at all. Tried the air machine and it did not work. I used an American Express and the machine said card accepted but the air button was seemingly broken. I then noticed that the sign said MasterCard or Visa so I tried my visa thinking that perhaps that’s why the machine malfunctioned. That also did not work. So I went inside and before I could even get the words out of my mouth I was rudely told that the machine was broken. My reply was “has it crossed your mind to put up a sign?” She replied with “we put tape over the card reader but people pulled it off.” Really!!!! I see now from another review that the machine has been broken for a month. She refused to give me a refund and when I asked her if she would go outside to put up a sign she shook her head no and kept blabbing about how people pulled her tape off. Perhaps it was dark and people didn’t see her TRANSLUCENT tape! The blatant rudeness and lack of customer service was appalling. Would it have been so hard to open her till and refund my money? This sort of thing blows my mind. We will never give her business another cent of our money. I’d rather run out of gas on the side of the road.

Wow. This is one of the worst locations I've visited. I've been to many 7/11 stores, but the staff here is rude and unprofessional, speaking badly to each other in front of customers. They rush through transactions and provide poor service. The overall atmosphere is just terrible. I won't be coming back here again.