Dunkin' - LATROBE

Cheyenne, the Shift Leader at Dunkin', is the main reason I won't be returning. Her unwarranted attitude was immature to the point of embarrassment. Dunkin' sho... read more Cheyenne, the Shift Leader at Dunkin', is the main reason I won't be returning. Her unwarranted attitude was immature to the point of embarrassment. Dunkin' should consider hiring staff who don't seem to despise everyone and everything—her negative energy was impossible to ignore. There is one hardworking woman on the team whose excellent efforts are unfortunately overshadowed by such unprofessional behavior. I will gladly stop coming to this Dunkin', especially since their menu deserves service that matches its quality. I'm deeply disappointed.

The staff is very friendly, especially one girl who really stood out. The coffee is excellent, although I did find some coffee grounds in my drink. read more The staff is very friendly, especially one girl who really stood out. The coffee is excellent, although I did find some coffee grounds in my drink.

Dunkin' seems to be having a tough time here in Australia. I used to enjoy their drinks, but my recent experiences have been quite disappointing. The young lady... read more Dunkin' seems to be having a tough time here in Australia. I used to enjoy their drinks, but my recent experiences have been quite disappointing. The young lady who served me was pleasant, but there was another employee who was very unfriendly and appeared irritated to assist customers. I don’t typically like to voice my complaints, but when I’m paying for something, I expect it to at least be drinkable—and unfortunately, I had to throw my drink away. It’s disappointing to see things come to this. Farewell, Dunkin'. I gave it my best shot, but I'm just wasting my money at this point. I've given it enough chances; I’m done.

The variety of choices was excellent, and the young lady who took my order was非常 polite and friendly. read more The variety of choices was excellent, and the young lady who took my order was非常 polite and friendly.

The coffee was excellent, and most of the staff were friendly. I'm giving it 4 stars, though, because the parking lot and drive-thru layout was confusing and qu... read more The coffee was excellent, and most of the staff were friendly. I'm giving it 4 stars, though, because the parking lot and drive-thru layout was confusing and quite frustrating.