Baskin-robbins - Lathrop

I placed an order for takeout at this restaurant. I will never do that again! I ordered 2 banana royals and 4 sherbet children's ice creams, and unfortunately, they do not allow for any extras like an extra scoop or cone on the side when ordering online. While that's understandable, they really skimped on the portion sizes, giving me a measly amount of ice cream. I was left very disappointed with the sad excuse for a dessert. Just because you're not dining in, doesn't mean the quality should suffer. I still paid the same amount but received far less than I expected. I will definitely not be ordering from here again!

The service at this restaurant was extremely slow. I went there to place an order, but they didn't even bother to greet me when I walked in and they wouldn't let me sample any dishes before choosing. They blamed it on the pandemic, saying that's the new normal.

Excellent service and clean facilities, especially the absence of any unpleasant odors in the restroom.

I went in 25 minutes before closing hoping to get a milkshake but was told they weren’t making anymore milkshakes for the night because they already washed the supplies to make it. I would have understood if it was 5-10 minutes before closing, but even then it was just 1 milkshake. They were too lazy to re-wash dishes so they’d rather turn down business. Really disappointed with the customer service.

Stopped by to get ice cream and mocha blasts for the family had a good experience kids are happy.