Images
ContributeReserve now
Feedback
Contribute Feedback What User likes about Five Guys:
the new personal management is much better. they are great! they did not put the soße on my burger, which I ordered online, but when I brought them back, they did it again and even asked if I wanted a drink with him. this is an excellent customer service and will be there more often, how good they treated me when something went wrong. View all feedback.
What User doesn't like about Five Guys:
The food is consistently good, and the fries are always plentiful. The staff is friendly, but the burgers I tried were soggy and lacked flavor, which I find difficult to enjoy. I spent nearly $30 for just three items, which felt overpriced given the quality. In my opinion, the Wingstop next door is a better option. I've never had issues with their food or prices. View all feedback.
The new personal management is much better. they are great! they did not put the soße on my burger, which I ordered online, but when I brought them back, they did it again and even asked if I wanted a drink with him. this is an excellent customer service and will be there more often, how good they treated me when something went wrong.
Nothing bad to say. The service has always been fine and the burgers and fries are so damn good
So I've been to a number of different Five Guys' locations across the state of Florida and I can honestly say this location was super clean. From the moment I walked into there the floors were clean, employees were sweeping and wiping tables even though there wasn't anybody in the restaurant at the time and when I went into the restrooms I was pleasantly surprised that it was beyond clean. I have never been into a five guys restaurant that was like that. I thought so highly of my experience that I had to ask for the manager to say how great the store looked. The employees were all very friendly too. I went on May 9th at 630pm, and whoever the MOD was deserves a big high five because just wow. Amazing. Highly recommend.
I've been to this Five Guys location about seven times, as it's our go-to spot for Sunday lunch. I used to enjoy Culvers, but I dislike the drive there and find there's nothing to do in the area. Anyway, onto my review. Usually, the food is pretty good; the hamburgers are well-cooked, and there are always plenty of fries in the bag. However, last week when we got our order, we found barely any fries—just enough to fill the small cup—and the burgers were mushy. My wife went up to complain, but the staff, who I recognize from previous visits, just laughed at her when she walked away. They made us buy more fries, and I ended up giving up on the burger altogether. So, you've lost a weekly customer because it all seemed like a joke to them. Oh, and the week before, when my wife requested grilled peppers, they gave her raw ones instead. When she asked for grilled ones, the staff acted like it was a hassle and found it funny. So, here we are, heading back to Culvers again.
The food is consistently good, and the fries are always plentiful. The staff is friendly, but the burgers I tried were soggy and lacked flavor, which I find difficult to enjoy. I spent nearly $30 for just three items, which felt overpriced given the quality. In my opinion, the Wingstop next door is a better option. I've never had issues with their food or prices.