Jalapeños Pizza Wings - Laredo

I ordered a delivery to my hotel room. The person taking the order for the room number got it wrong. Not a big deal, as the delivery driver called me directly, and it was straightened out. But he delivered a pizza I didn't order. I called the restaurant, and was told he would send the correct pizza. The redelivery took almost another hour, but it was delivered (again) to the wrong location. After another phone call, I again explained that the pizza was delivered to the wrong location, the person on the phone tried to blame me for the misdelivery. After a short discussion, I was told that the right pizza would be delivered to the correct location. We are now passing two hours since the initial order. The correct pizza was finally delivered. On balance, the pizza was above average. I'm going to order again the next time I am staying in the area, mostly because I believe in second chances. Pizza was a 4, customer service was a 2. If you do order for delivery, make sure you have the person taking the order repeat the delivery location and order back to you. Twice.

We order from Jalapeños a lot but getting pizzas that have been dropped is becoming the norm.

The pizza was done in good time. The Uber eats driver had another order he delivered first so we got our pizza 30 minutes after leaving the store. The thin crust pizza should have had extra sauce but did not and the extra cheese that we paid for was not extra by our standards. The wings get an 8 out of 10 says the hubby bc the wings themselves had very little flavor. The bbq sauce was ok. We forked out 52. For a rather dry/cracker type pizza which I had 2 and a half slices of and 8 wings. Wasn’t worth it this time. If we could have driven there ourselves and picked it up while still hot, and not forked over extra for delivery maybe this pizza wouldn’t have seemed so unworthy. So keep that in mind when reading this review

This location started out very good. I'm not sure what's happened the last year or so but quality has dropped. Pizzas have been sloppy and subpar. I actually really enjoy and always have a great experience at the Clark location. I recently ordered from the North location (McPherson) and was reminded why I don't shop at this location. Pizza was sloppy and almost burnt the top. The location on Clark does very well and you can tell they make the pizza with love.

Most of pepperoni are on one side. Cheese is good middle feels a little run and under cooked. First time ordering from here.