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Contribute Feedback What User likes about Soul Piano:
Clean and very accessible for walking through the city. Very close. The breakfast buffet had many options, but a bit generic, the rooms felt a little nude Russian style as a charming Finnish style. The rooms could have been updated. The service was good, not great. A decent place at a reasonable price. View all feedback.
What User doesn't like about Soul Piano:
Small room... Smelly and small bathroom. In the middle of the mall. Breakfast was good, nothing unusual. Was on business trip, I did not change to use the sauna or swimming pool. Very nice service team. View all feedback.
I was in this hotel during a business trip to Lappeenranta. It was a nice and cozy hotel with a modern look. It is built directly in a shopping center, and with the current construction before, it was a little cumbersome to reach the rooms. Regardless, the service was wonderful and the amenities were nice. Unfortunately, the pool area was closed during my stay, so I cannot speak for its quality. My room was subtlely decorated with an IKEA-like appeal. I was a bit underwhelmed by its appearance and with the hard floor and unpleasant surface carpet in the middle, it wasn't as comfortable a room as I expected. In addition, certain room functions, such as the heated bathroom floor, did not seem to work. The hotel breakfast was fantastic. I never had such a good hotel breakfast and this experience spoiled me. There was a large and colourful selection with many fruits, bread, milk and proteins to choose from. Everything tasted very fresh and healthy, and it was a good way to start every day.
Small room... Smelly and small bathroom. In the middle of the mall. Breakfast was good, nothing unusual. Was on business trip, I did not change to use the sauna or swimming pool. Very nice service team.
Clean and very accessible for walking through the city. Very close. The breakfast buffet had many options, but a bit generic, the rooms felt a little nude Russian style as a charming Finnish style. The rooms could have been updated. The service was good, not great. A decent place at a reasonable price.
Standard room was comfortable enough and very quiet as promised, although a long walk from the reception. Enjoy the kettle with free tea and instant coffee. Surprised to learn that two of three reading lights do not work. However, the biggest drawback was that windows were not opened when we wanted to refresh the air before we came to bed. The stylish pool area was a very nice surprise, but be careful that there are no lockers for your room keys or other valuables inexplicable. This is particularly disturbing as there is direct access to the area of the gloomy parking hall. In addition, the men's sauna smells quite stuffy and could do with frequent cleaning. Breakfast was a mixed experience, and the main reason why we probably do not return. We were not happy to cross the adjacent shopping center to reach the breakfast room. The variety was good, and we have the trouble to present a number of products from local manufacturers, but overall most articles do not taste particularly fresh, and the stirrer had a very industrial taste and felt at them. Overdiluted concentrate juices were also a drain, as well as the hot tea water, which tasted from Stale coffee. The staff immediately got us clean water from the kitchen when they were asked. Apart from the problems with breakfast, this is a standard chocolate hotel with which we would be satisfied if it were in line with its offers. At the boutique hotel prices (almost 150€ with parking space for a standard room), I'm sorry that it fell far below our expectations.
Kävin octamassa yhdet paikalliset oluet Soul Bar Plan baarissa. Pieni ja viihtyisä mesta.