Subway - Laplace
Subway
Description
Situated in LaPlace’s Belle Terre, this sandwich shop offers fresh tuna salads, customizable handmade pizzas and generally clean, friendly service from several staff members. However, experiences vary: order mistakes, long waits, skimpy meat portions, hard cookies and inconsistent mobile-order handling undercut value. Coupon-scanning failures and spotty manager follow-up frustrate repeat customers, and a metal barrier obscures sandwich preparation. Overall it’s convenient and capable of great food, but reliability and customer-service consistency need improvement.
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I would give 0 stars if i could. My bf an i went and got 2 footlong tuna subs and got violently sick later with non stop vomiting. ILL NEVER GO BACK TO THE BELLE TERRE LOCATION. Then i was at walmart and saw subway in there and gave the tuna a try in there and same nasty result. Only thing good about that store is a worker always polite and has a smile on her face I think her name was Laila. She made my sandwich perfect and i loaded it with other stuff and it all fit. She was super sweet. Ill try walmart subway if she makes my sandwiches cuz that other guy worker made my sandwich slopy one time after.
We have been using coupons at this location twice a week for two months now. The other night my husband went and once he ordered 3 sandwiches he was told the coupons weren't being accepted by the scanner. He paid $40 for three sandwiches! The coupons weren't expired. When we asked why they weren't being accepted the girl working there didn't have an answer. We called for a manager and were told the manager wasn't in. They would leave a message and call us the next day. It has been two days and we haven't received the common courtesy of a phone call. We have called twice and are always told the manager isn't in or they just left. They obviously don't care about their customers! After reading previous reviews I am convinced that the manager is only interested in making money but not helping the people that are keeping her in business. She could at least call to hear what we have to say!
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QR-Code for the menu
