Wendy's - Lansing
Wendy's
Description
This restaurant presents a stark contrast between its glaring service failures and moments of outstanding potential. Many patrons report disappointment, citing stale food, long wait times, and discourteous staff interactions. Complaints include cold, unappetizing meals and poor communication, leaving visitors frustrated and yearning for improvements. Conversely, some commend a dedicated team that works diligently to serve fresh meals promptly. Among them, a standout employee, Ashanti, has captured attention with her positivity and charisma. The establishment’s inconsistency suggests a pressing need for management to address service issues while nurturing its talented staff.
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Feedback
I have never been to a Wendy's that is as slow as this one. Expect to be in line for at least 20 minutes, and they even take 10 minutes just to take your order.
Large hardworking employees. The food is on fresh, timely fashion. Now this is a bunch of Ateam. Ashanti is a beautiful woman in and out. She has the means to become a superstar. And take the lead. She has the SPARKLE in THOSE EYES. And the SMILE WOW.
Good junior bacon cheeseburger there. I also love eating the fries with the frost. The two are good together. You also have good chili.
I was in charge for 20 minutes before I came to the loudspeaker. Once I got to the intercom, I had to wait 5 minutes before someone wanted to pick up my order. my job was simple and still misunderstood. I tried to call there to know them, but now I'm stuck in work with eating. thanks to their lack of customer service and professionalism!
Menu PDF
FAQ
More information
QR-Code for the menu
