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Contribute Feedback What User likes about Tropical Smoothie Cafe:
Smoothies are amazing. No doubt. I try the food for the first time was not impressed, but hopefully will find one that corresponds to the quality I found in the smoothie. If someone has a recommendation, I'd appreciate it. View all feedback.
What User doesn't like about Tropical Smoothie Cafe:
I used to visit this restaurant at least three times a week last month. It's a large place, but today's experience was quite disappointing. I noticed that my smoothie was not ready when I arrived, which was unusual since they typically prepare it within five minutes of ordering. While waiting, I observed several employees taste testing strawberries from different containers, which seemed a bit odd. After waiting past... View all feedback.
Not very happy with the service I got today. I ordered food online and it said it would be 25 mins. First thing, I get there and the food wasn't even made, other than the smoothies I had ordered. So I wait to have my food made and they only gave me one wrap, when I had ordered 2. So I sat there waiting for the rest of the food. Then they proceeded to say that the only sides they have were sweet potatoes, they were out of everything else. I finally recieve everything I ordered. I head home to hopefully enjoy my food. That wasn't the case. It upset my stomach, I bit into a huge piece of chicken that was bone hard. I couldn't even finish my meal. I won't be coming to this location again. Very disappointed!
The smoothies were good dont get me wrong there,but I waited 45 mins for a order that was supposed to already be done and the other two I ordered while waiting and came 30 minutes after. It was very disorganized and not alot of communication was happening. I would love to rate it higher for maybe it just being one bad experience but I've been here multiple times before and I've never had a completely enjoyable time only ever stressful.
The peanut butter protein smoothie is fantastic! I have also tried the mocha smoothie, which I didn?t love, and the Cajun shrimp wrap, which was okay. I didn?t like that the music was so loud that it was hard to hear my friend. Also, the chairs are uncomfortable. I would totally go back for that peanut butter smoothie though.
I used to visit this restaurant at least three times a week last month. It's a large place, but today's experience was quite disappointing. I noticed that my smoothie was not ready when I arrived, which was unusual since they typically prepare it within five minutes of ordering. While waiting, I observed several employees taste testing strawberries from different containers, which seemed a bit odd. After waiting past the expected time, I asked the cashier about my order. They pointed to it and I realized it had been ready for some time, but no one had informed me. Overall, it was a frustrating experience and the employees seemed more distracted than usual.
Overall, this restaurant is usually good, but why did they include uncooked rice in my order?