Panera Bread - Lansing
Panera Bread
Description
Panera Bread's Lansing location offers a mixed experience for diners, with notable issues in food quality and service reliability. Customers have encountered wilted salads, incorrect orders, and lack of cleanliness, which detracts from the overall enjoyment. However, the rewards system is appreciated, and the atmosphere allows for dining inside or outdoors. Some standout menu items, like the cinnamon crunch bagel and Speck Chipotle chicken pizza, receive praise. Friendly staff have made positive impressions, yet order accuracy remains a consistent concern. While dedication from employees is evident, improvements in food quality and customer service could enhance future visits.
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I was really disappointed when I picked up two salads for work today and brought them back to the office. At least half of the salad was brown and wilted. I paid $22 for two really subpar salads! They barely looked green; they resembled iceberg lettuce more than anything else!
Food is great, but every. Single. Time. I come to Panera they get my order wrong. Like, every time. If I ask for an iced latte with almond milk, I’ll get a hot latte. If the next time I specify very carefully it’s iced, I’ll get it with regular milk. If I order a bowl with no meat or dairy, I’ll always get one or the other. This isn’t a one time thing it’s like I come to Panera bread expecting them to get my order wrong ?
I loved having the choice of eating inside and outside. We wanted to eat outside. Food was great, tried something new (flat bread pizza). We brought our left home!! I wish I had experienced more disinfection, and or the tables that are wiped out outside, but otherwise great workers who have worked hard are helpful and do their work! I will come back The only thing I saw to be a problem was the ride thru and parking. Because if you accidentally parked on the page were the drive thru is you are locked because this place is also busy!
West Saginaw Panera is the best in Lansing. Panera in South Lansing runs every day from Bagels! The weekends at 11:00. I'm predicting it won't stay in business very long. West Saginaw Panera, however, has a very friendly staff and always has food.
At first, Olivia is very polite and when we told her we wanted a minute to decide what we wanted her not to be irritated like many other places. She had a good sense of humor and it was appreciated. The Speck Chipotle chicken pizza is so good!! Everything is so perfect. Nothing is overwhelming, but just mixed well. They blew my fiancen pizza by placing tomatoes on that he didn't want them. We point out, and they apologised immediately, began to make him a new one, and even take the mess in a box for us home and later eat. It was very appreciated as I had my tomato on it and like to have one to eat later. The Mac n cheese was very special. Not because it tastes bad or something, but only not my personal preference for Mac n cheese. The icy cinnamon crunch latte was also pretty good. The southwest Chili chicken salad was also very good. I love the dressing they use. He works directly on the street and I can already see several visits on the way home for me haha!
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