Champps Kitchen - Lansing
Champps Kitchen
Description
In a vibrant dining scene, this restaurant presents a dichotomy of experiences. While its design and inviting atmosphere make it an appealing venue for group gatherings, diners have reported a significant disparity in service and food quality. Several have criticized the bland and sometimes burnt offerings, while others praised specific menu items like chicken nachos and appetizers. Service has been a recurring theme, with complaints of slowness overshadowing the commendation of some staff members. For those with varied tastes or larger parties, the well-sized menu and cheerful service can offer a favorable retreat, albeit with caution regarding timing and spice levels.
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Feedback
Service and food have always been good at this location. This time we went during lunch hour on a Tuesday and it was fast, delicious and not too busy. Pictured is the Nashville hot and French dip sandwiches.
Absolutely amazing service. Victoria was our server and was very sweet and patient with both my children. Anthony the manager even came to check on our table! Food was great and everyone was smiling. Definitely recommend!!
FYI THIS IS NOT CLASSIC BBQ … THIS IS FREAKING FIRE AND SOOO DAMMM HOT AND I AM SOOOO NOT HAPPY FOR MY 1st. TIME IF I CAN GIVE NEGATIVE STARS THEN I WOULD …. I can’t do spicy and it was one bite and Instant FLAMMING HOTT ????
The restaurant features a great sports bar vibe, but the service leaves much to be desired. When my daughter and I arrived, there were only two other couples dining, yet we waited 15 minutes just to place our drink order. Our food took an additional 25 minutes to arrive. Because of the disappointing service, we chose not to order any appetizers. Unfortunately, we don't plan on coming back.
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