Biggby Coffee - Lansing

If I could give zero stars, I absolutely would. The fact that they substituted an Americano for cold brew and thought that was acceptable is astonishing. read more If I could give zero stars, I absolutely would. The fact that they substituted an Americano for cold brew and thought that was acceptable is astonishing.

I really love this store! However, today I wasn’t happy at all. The person making drinks around 12:30 PM definitely needs some retraining. I usually have at lea... read more I really love this store! However, today I wasn’t happy at all. The person making drinks around 12:30 PM definitely needs some retraining. I usually have at least one Biggby a day, and two on the weekends. I always order the kicking raspberry, but today it did not taste like the usual. I’ll definitely be back, but the person who made my drink today needs to improve.

Wonderful location! I had a mobile coupon that expired yesterday, but they kindly offered me a new one! The customer service was fantastic! The drinks were also... read more Wonderful location! I had a mobile coupon that expired yesterday, but they kindly offered me a new one! The customer service was fantastic! The drinks were also excellent! A special shoutout to the tall brunette at the window who worked the morning of February 17, 2024!

Great location!!!! read more Great location!!!!

This place use to be awesome but lately they have went down hill with the service. I like it better a few months ago but today there were horrible we ordered tw... read more This place use to be awesome but lately they have went down hill with the service. I like it better a few months ago but today there were horrible we ordered two drinks and they mess up both drinks up.