Applebee's - Lansing
Applebee's
Description
At Applebee's, experiences can be strikingly varied, leaving diners with mixed emotions. While some patrons rave about exceptional service from attentive staff like Kiera and Sydney, others report frustrating delays and mishaps, including incorrect orders and subpar food quality. Stale fries and dry burgers have left a sour impression on some, overshadowing the culinary potential that a dedicated kitchen can offer. Despite these inconsistencies, many guests remain loyal, drawn back by the good food and standout servers. Ultimately, while Applebee's can deliver delightful dining moments, improving service and consistency may enhance overall guest satisfaction.
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Slow Saturday night drinks lasted 25 min eating lasted 45 min 4 server and a bartender on the floor. 5 persons on the bar and 15 persons including us. not even an apology. the food we get takes less than 10 minutes to prepare. our drinks were 15 minutes on the bar I noticed.
My friend and I were here on the halloween evening and were served by kiera. we had a great night! She was one of the best waitresses I experienced. she was extremely helpful, communicative and so funny to speak! and her costume was fantastic. 10/10 will be back to say hello!
I stopped here with a friend of mine living in dallas. we sat at the bar and were greeted by kiera. she was very friendly and attentive to everything we needed. If you ever are here, sit on the bar and see if she works. they will not be disappointed.
Nicole the bartender is absolutely fabulous!!!! excellent customer service, good storage, very friendly and helpful. Very clean and organized. She made the best drinks. It was definitely a great experience she has a great sense of humor, with immaculate customer service skills. Thank you, Applebee.
