Sainsbury's Cafe - Lancaster

Ordered a large breakfast was told they had no sausages. I said do you not have sausages on the shop floor you could use? The assistant said yes but they can’t use them but offered to swap sausage for bacon. I asked if I could have black pudding instead but this was a no as they don’t offer it despite selling it on shop floor and it being part of a full English. My wife asked for extra hash browns instead but this was also not possible because apparently you can only swap protein for protein. You would think it being a supermarket cafe and it being their fault they had no sausages they would make more of an effort to make it up to the customer. We decided to take our custom elsewhere namely weatherspoons where we got a full English which included sausage, black pudding plus more eggs and toast than we would have got at sainsburys for a similar price. The stupid thing is we were also going to do a family shop there after so they’ve missed that sale too through stupid policy bull

Went for 2 half shot lattes ... staff behind the counter were great .. very friendly and working very hard. Coffee was perfect,cup was full and was hot. Well done cafe counter staff ,we will be back.

What has happened to this cafe. 3 weeks in a row.No . oat milk for my coffee. Despite being a supermarket with shelves stocked with it .They can't get it from there.. Tha staff are friendly just not enough of them.They didn't seem very well organised with no Leader. Tables always need cleaning and the floor a good regular sweep. Sainsburys need to get their act together and bring bring this cafe back up to the standard it used to be.Also get the stock ordering correct with a system were if they run out they can purchase from the supermarket. After 3 e mails to Customer Service the same problem still there..

First time here and what a surprise. Really friendly staff, great inexpensive food, and plenty of room between the tables. There is a lift from the ground floor so ideal for disabled. They even offer a service to fill your water bottles.

My family and I were looking forward to a lively dinner, but when we went to order, we found out that the coffee machine was broken. Understandable. However, when we tried to order the English breakfast and sausage and chips for the kids, we were told that there were no sausages available. To make matters worse, there was also no steak and ale pie. Frustrated, we lost our patience and decided to leave.