Reviews
What User likes about Kaspa's Lancaster:
large selection at desserts. the place has a beautiful ambiente, a great place to eat something when they have a sweet tooth. it is also a beautiful airplane to go on a date. However, the customer service could be improved, but unlike that it is a nice place. View all feedback. What Karennn2000 doesn't like about Kaspa's Lancaster:
I came out for something eat with my friend and the service was awful, I had to get my own drink and I didn’t even get a glass and had to ask for a bottle opener, the food came cold with half melted ice cream and the menus there sticky from children’s fingers, there was a table broke which is a health and safety hazard and are table was bent, it is over priced for what you get and the staff have no customer service s... View all feedback.
Reviews from various websites
So, went to Kaspa's for dinner, It was ridiculously difficult to choose what to have as there were so many options but I decided to go for a strawberry shortcak...
read moreFood was delicious, service was fast and friendly. Only (small) downside was that it was quite noisy. Recommended for desserts
The cookie dough was incredible, and all the staff were so lovely (shout out to Sofia . Was so tempted to get the waffle, but maybe next time ;
I came out for something eat with my friend and the service was awful, I had to get my own drink and I didn’t even get a glass and had to ask for a bottle opene...
read moreThe desserts at this restaurant are delicious. The staff is friendly and the waffle pudding I had was fantastic. I would definitely recommend this place to anyo...
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read moreKaspas, a dessert haven in Lancaster, delights patrons with its tempting menu featuring an impressive selection of waffles, crepes, and indulgent sundaes. While the ambiance is charming and ideal for sweet-tooth cravings or date nights, the service experience varies significantly. Many customers report delayed food arrivals and inconsistent staff attentiveness, with cleanliness—especially in restrooms—needing urgent improvement. However, friendly staff like Savera consistently enhance the experience, ensuring orders meet individual preferences. With mouth-watering desserts that steal the show, Kaspas is worth a visit, provided you manage expectations regarding service and hygiene.
Large selection at desserts. the place has a beautiful ambiente, a great place to eat something when they have a sweet tooth. it is also a beautiful airplane to...
read moreGreat ambiente best customer service, and great desserts. they take care of customers who see the load will also recommend what the best as there is a great men...
read moreThe best dessert place in lancaster, I had visited one of there twog in castle had a bad experience. but here is the personal friendly and have very good custom...
read morePuddings where amazing. pity about the personal. the type that took us to our table, threw the menus down, didn't even talk to us, then when I went to the count...
read moreAnother amazing visit to Kaspas Lancaster!! Great staff and desserts are amazing
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