CaffÈ Nero - Lancaster

Breakfast, Lunch, Coffee
Menu
Full menu with pictures, prices and categories.

CaffÈ Nero

CaffÈ Nero
4.1 / 5 (1628 reviews)

Menu

On this site, you will find the complete menu of CaffÈ Nero from Lancaster. Currently, there are 15 dishes and drinks available.

Caffe Nero has garnered a mixed response from patrons, with notable praise for its welcoming atmosphere and exceptional staff, who are remembered for their friendly demeanor and personalized service. Many enjoy the cozy environment for work and relaxation, often preferring it over larger chains. However, several unfortunate experiences highlighted management issues and poor customer interaction, notably involving rudeness and a lack of basic amenities such as toilet paper. While some loyal customers appreciate the coffee and comfort, dissatisfaction with staff behavior and establishment upkeep has led others to reconsider their visits. Overall, the café has room for improvement.

Last update: 17.01.2026 from: sus2398

Images

CaffÈ Nero Food CaffÈ Nero Food CaffÈ Nero Logo CaffÈ Nero Menu CaffÈ Nero Menu CaffÈ Nero Outside CaffÈ Nero Outside CaffÈ Nero Outside

Feedback

★ 4.1 / 5 from 1628 reviews

Was 5L (1 1 year ago on Google at CaffÈ Nero a mag?
Absolutely fantastic coffee shop in the heart of Lancaster! It has a cozy and inviting atmosphere, along with an extensive menu of both hot and cold beverages, as well as a variety of food options. One of the great things about Café Nero is that you can always count on high standards for their coffee, friendly staff, and a relaxing environment, and this location definitely delivers on all of that! Highly recommended! View all feedback.

What Steven Grumpy dislikes about CaffÈ Nero:
Went in with my wife for a coffee. She is allergic to caffeine but they had no decaffeinated no apology offered. For a coffee shop not to be able to serve coffee is a joke View all feedback.

thewellbeinggamer
04.02.2024

Having put a lot of steps in around the city we were in need of this and the staff absolutely delivered. Great coffee and lovely atmosphere. Reasonably busy as well which is always nice to see.

steven-grumpy
04.02.2024

Went in with my wife for a coffee. She is allergic to caffeine but they had no decaffeinated no apology offered. For a coffee shop not to be able to serve coffee is a joke

thomasab4521jv
04.02.2024

The disabled restroom lacked toilet paper and the bins were overflowing. Overall, the interior of the cafe appeared neglected and in need of redecorating. The access doors also required modifications.

sus2398
04.02.2024

The staff at this restaurant were terrible. My flatmate and I walked in wearing masks to get coffee, but we were immediately and rudely asked to leave because there were supposedly too many people in the shop. There was no clear indication of how many people were allowed in at once, and despite there being enough space to social distance, we were made to feel like we had intentionally done something wrong. If we had simply been informed that the issue was too many people instead of being yelled at, it would have been acceptable. We did not end up getting our coffee and will not be returning here unless the staff improve their ability to interact with basic human decency.

theresa-s-rabbit48
04.02.2024

My husband and I, along with our two little dogs, were refused service by the manager of this restaurant because my husband had sat down at a table before I had purchased our drinks and food. Despite explaining that I was waiting in the queue outside due to COVID restrictions and that we couldn't all stand in line, the manager was rude, argumentative, and obnoxious. Several other customers in the queue left due to his behavior, and another man confronted the manager before also leaving in protest. Despite being regular customers at this cafe for years, the manager was dismissive and uninterested. We will not be returning to this establishment again due to the manager's despicable behavior towards us and other customers.

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