Kfc - Lancaster
Kfc
Description
At this particular KFC location, customers have expressed a spectrum of experiences, ranging from delightful service to deep disappointment. While some patrons applaud the friendly demeanor of the staff and the value of the $20 meal, others report consistent issues with food availability and order fulfillment. Many recount frustrating waits, over an hour in some cases, and a lack of responsiveness from the staff. Complaints about bait-and-switch tactics and missing items are common, leading to dissatisfaction among diners. Although moments of kindness shine through, the overall service quality and consistency leave much to be desired.
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Feedback
The $20 meal was spot on. However, there's one issue with this location: they're often out of items. Last night, they didn't have any condiments, and the week before, they ran out of biscuits. Instead, she tried to offer me some cookies as a replacement. Don't get me wrong—the cookies are delicious, but I really love my biscuits. So, I ended up getting potato wedges instead.
The food is excellent; you just need to be prepared to wait in line.
The cashier was surprised by how much chicken I eat! She is always super friendly, and her pleasant demeanor is a rarity these days. I consider her my new friend.
There's nothing like their fried chicken breading.
I've had repeated issues with my orders at KFC. I requested 4 pieces of original white meat with fries and was charged extra for the white meat. However, I only received two legs and a fry, yet I was still charged extra. This isn't the first time this has happened.
Menu
Chicken
This restaurant offers dishes containing these ingredients
FAQ
More information
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