Kfc - Lambeth
Kfc
Description
The KFC Brixton location has received mixed reviews, with some customers expressing dissatisfaction with the quality of food and service. Complaints include raw chicken, slow service, and rude staff. However, there are also positive experiences, such as friendly and accommodating staff members. One customer highlighted an exceptionally pleasant encounter with an employee named Nikhil. Despite the shortcomings, the branch offers good value deals and convenient seating near public transportation. Overall, KFC Brixton seems to have some room for improvement in terms of consistency and customer service.
Feedback
It is important for the restaurant to prioritize the health and safety of its customers by allowing them to use the restroom. The cleaner's unwillingness to permit restroom use is concerning and can be frustrating for patrons. It is essential to consider the potential consequences of denying bathroom access, as it can impact someone's health and well-being. Kindly reconsider your policies, as karma can have a real impact on your business.
Long wait. Burgers and coffee were lukewarm, just like the ice tea. Waitresses were smiling. No ticket at the self-service kiosk. One out of two restrooms is out of order. The other one is questionably clean.
Popped in for dinner the other day and waited over 20 minutes for a 2 piece chicken meal to eat in (which they wrapped to go). Every customer had to beg for tissues and they kept getting orders wrong. Poor communication between kitchen and servers and food server and person in drinks. Restaurant was not very clean either which was disappointing. Standards have dropped here and probably won’t go back. Lastly given the smallest portion of chips ever, which didn’t matter as they were cold!
The staff at this restaurant were very rude. I needed to use the restroom as I am pregnant, but they did not allow me to, even though I offered to make a purchase. This was completely disgusting. I will never return to this restaurant.
It's not a place I frequent regularly, but once every few months. Unfortunately virtually every occasion the service and food falls well below standard. I guess because it's so busy, they possibly don't worry apart customer loyalty, but seriously..how can they get everything so wrong!

