Benugo Kitchen - Lambeth

I have visited this restaurant several times for events and other occasions, expecting that its prime location and reputation would ensure a good dining experie... read more I have visited this restaurant several times for events and other occasions, expecting that its prime location and reputation would ensure a good dining experience and proper service. Unfortunately, my expectations have been consistently disappointed. Customers often have to wait in line to place their orders, while some of the staff seem more focused on chatting and polishing glasses. To make matters worse, mice have been spotted running around the seating area in the evenings, with little reaction from the indifferent staff when notified. It is clear that the management needs to improve both the hygiene standards and the professionalism of the staff, or risk tarnishing the reputation of this cultural institution.

The experience at this restaurant was terrible from beginning to end. We arrived before 6 pm and the bar had already run out of the cheapest bottle of white win... read more The experience at this restaurant was terrible from beginning to end. We arrived before 6 pm and the bar had already run out of the cheapest bottle of white wine. The barman was more interested in chatting with other customers than serving us. When another customer arrived and we tried to get his attention, he pretended not to notice us. The server later came to our table but was very miserable, which made the experience even more unpleasant. Despite being a party of 5, we continued to order white wine throughout the evening. When I went back to the bar to order another bottle, the server initially refused, but the bar manager eventually allowed it. It was frustrating to have to pay for a more expensive bottle because they hadn't restocked the cheaper wine. Overall, the service was unsatisfactory and the staff seemed unhappy to be there.

I had originally planned to dine at the NT, but ended up at BFI instead. It was a pleasant surprise that the BFI welcomed walk-ins to their busy restaurant, esp... read more I had originally planned to dine at the NT, but ended up at BFI instead. It was a pleasant surprise that the BFI welcomed walk-ins to their busy restaurant, especially considering the NT wouldn't even accommodate me in their deserted one. I enjoyed a delicious pre-show meal in a bustling yet enjoyable atmosphere, with a great selection of drinks at reasonable prices. The service was excellent despite the restaurant being busy, and I would definitely dine there again.

We were pleasently surprised by this cool restaurant, 'cool ' meaning airconditioned a relief after trotting about in London at 38 degrees Celcius. Ceasar salad... read more We were pleasently surprised by this cool restaurant, 'cool ' meaning airconditioned a relief after trotting about in London at 38 degrees Celcius. Ceasar salad delicious, drinks a bit slow, overly kind waiter. After lunch it was two steps to the BFI shop, with a big collection Dvd 's and gifts. Modern, new building, clean toilets downstairs. All in all I recommend it!

This bar is well located but could do with some improvements. It isn't kept particularly clean, the drinks are overpriced and you're charged service charge when... read more This bar is well located but could do with some improvements. It isn't kept particularly clean, the drinks are overpriced and you're charged service charge when ordering drinks at the bar!