Reviews
What User doesn't like about Old Chicago Pizza Taproom Lakewood:
Old Chicago did not honor my reservation, claiming they don't use OpenTable. I showed them my reservation, but the staff member simply said, "I'm sorry, you'll have to wait half an hour." They could have seated us ahead of the line or done something to accommodate us. Did they offer us a discount on drinks? It was my birthday, and I was quite disappointed by the lack of customer service! View all feedback. What User likes about Old Chicago Pizza Taproom Lakewood:
I typically love Old Chicago, but they did not honor my open table reservation at all. Do not make a reservation through open table for this Old Chicago. They let me know that their computers had been down for some time. “We don’t even see it when you make a reservation on open table.“ Then, instead of honoring our 7 PM reservation, they put my party of seven at the bottom of a waitlist and let us know it would be a... View all feedback.
Reviews from various websites
Old Chicago did not honor my reservation, claiming they don't use OpenTable. I showed them my reservation, but the staff member simply said, "I'm sorry, you'll...
read moreThe hostess area was entirely disorganized, and the restaurant did not appear to be clean. The food quality was not what I remembered from my previous visits to...
read moreI was disappointed that our OpenTable reservation was not honored. We arrived on time but ended up waiting 45 minutes for a table.
Our waiter was really great! he was very kind to us but not intrusive.
First they didn't have our table request...because they are not notified of open table reservations... so we were put in the bar vs the dinning room. Then the f...
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