Cold Stone Creamery - Lakewood

Love cold stones. New employees working. Just felt thier was something missing from that unique Cold Stone Creamery experience I'm so custom to

Delicious ice cream with unique creations. I was getting the chocolate peppermint, but they ended that one. It was my favorite. I tried the chocolate cupcake and now it's my new favorite. I add Reeses peanut butter cups to it. My husband always held the Founders Favorite. Nobody makes ice cream creations as good as Cold Stone.

Nate and team exude excellent customer service skills. Thanks Nate for making my rocky road!!! I?ll be back because of you

The manager and everybody that works at this store needs to be fired. I placed a delivery order, didn't get my whole order, called them back and their response was I need to come and pick it up and then the unprofessional employee started yelling at me...I'm the customer. All these people need to be fired!!! I emailed the owner of the company will see if that does any good. A rating of one is way too good for this store. If I could put a zero, I would.

Went there specifically for the Nintendo flavors with the matching character-specific cups. When I ordered mine, they short changed me on the amount of ice cream and put the Super Mario flavor in an Animal Crossing cup. When we asked about it they tried to say it was randomized which is total BS. For the price they charge, they could at least give me the dang character cup I wanted.