Smoothie King - Lakeway

If you’re looking for a reliable establishment, this one is not it. Yesterday, I ordered a cocoa haze smoothie bowl. The picture below is what I received. When I got home and realized the base was not correct, I thought “I can deal with this” but once I started eating it, I realized that this was an entirely different bowl with cocoa on top??? How hard is it to follow a recipe? It’s just assembly of ingredients. Their biggest issue is their staff. I once came in 30min after opening was told it would be a 20 minute wait because they didn’t cut up fruit yet. Some nights I like to go in around 8 for smoothie bowls almost every time, they will say they’re out of açaí. After a while, I realized they were lying. Especially one night when I came in there were 10 teenage boys behind the counter. Told me again out of açaí, but promptly at 8:30pm, they all busted running out of the store and into their cars. I can’t imagine how much revenue is lost due to the laziness of their employees. I won’t be back.

I've had the misfortune of visiting this establishment multiple times, and each experience has been progressively worse. The owner seems to be neglecting the business, the floor is often littered with trash. The milkshake preparation area is appallingly unhygienic, and the overall atmosphere is unclean and uninviting. also I want to clarify that I was impressed by the dedication of the young teenager working there, I couldn't help but notice some shortcomings in the overall experience. It's evident that the establishment's issues stem from poor management rather than the efforts of individual employees.As someone who manages a team myself, I understand the importance of effective leadership in ensuring success. I believe that with better management this place could reach its full potential and provide an even better experience for customers congrats to the young employee for their hard work and dedication despite the challenges they face

I always come here and today will be the last time. I paid with cash. The cashier proceeds to give me my change in all quarters. Nearly $9 in change in quarters. How do you not carry bills? Extremely frustrating

This smoothie king has become horrible. There’s only 1 girl that makes smoothies super slow it takes at the very least 20 minutes to make one smoothie it’s pointless even going to this location

I lived off Smoothie King when I went through chemo and radiation at my neck. Most people get feeding tubes and I chose not to. The Peanut power Plus in it's biggest size had enough calories for me to keep my weight up. It felt so goooooooodd on my poor throat and it was the only thing I could actually kind of taste. I added vitamins to help. I love the peanut power plus and continue to get them when I can and as my taste buds return this is my number one craving!The store itself is hit and miss. I find I am happier with the store if I order on line and just do pick up but even that can be a roll of the dice.