Starbucks Coffee - Lakeside

I went through the drive thru 11/18/22 around 4pm after noticing that I had finally accumulated enough points to get a cup (woohoo) but as I was about to pull i... read more I went through the drive thru 11/18/22 around 4pm after noticing that I had finally accumulated enough points to get a cup (woohoo) but as I was about to pull into the parking spot I noticed that my daughter was about to fall asleep. I tried checkingon the app to see what was available and it said that there weren't any cups available. After feeling defeated I decided to justgo through the drive thru and order a drink. Out of pure curiosity I asked the batista at the drive thru screen if they had anyof the holiday cups and to my surprise they said yes. I wasn't prepared to tell them exactly which cup I wanted so I told themmy idea in which they responded to just pull around to the window. I was only expecting to see one or two options but thegentleman had pulled out ALL of the options and set them out for me to choose from. Totally made my day!

Friendly service. They will know your name after a few visits. Your typical instore Starbucks. read more Friendly service. They will know your name after a few visits. Your typical instore Starbucks.

Mar 2022 Peppermint Hazelnut back but they said 'limited time! ' Also, as mandates go away while Omicron BA.2 spreading all servers wearing masks EXCEPT window... read more Mar 2022 Peppermint Hazelnut back but they said 'limited time! ' Also, as mandates go away while Omicron BA.2 spreading all servers wearing masks EXCEPT window person! No mask or gloves, go figure. Aug 2021 still no Hazelnut or Peppermint syrups! They just don 't seem to care!!! Every other Starbucks I 've used HAVE the syrups it is JUST this one one Wintergardens that islackiing. July 2021 Delta rising and back to no gloves and handing cups off with hand to hand contact. Also, no mint syrup for3 days, no hazelnut syrup for 2 days very poor supplies management! Nov 2020 update underfilled by a quarter! Aug '20update Their servers are NO LONGER wearing gloves to serve! No one at this Starbucks do any more! I asked and they said nogloves was policy at that outlet other Starbucks are STILL using gloves... FYI gloves are still in Health Mandate. Theyhave, of course, wonderful drinks. I 'm most impressed at how they have stepped up during the virus wars to have a pay box handyso they do not touch my card nor do I touch anything they would have to touch. In that light food is placed in a basket so wecan lift it out again without touching drinks are put inside a mug for same reasons! Very nicely thought out.

Stopped by a very busy time, expected my order to be a little whacked. Very pleasant surprise, THEY GOT EVERYTHING RIGHT. More surprising, the Barista called me... read more Stopped by a very busy time, expected my order to be a little whacked. Very pleasant surprise, THEY GOT EVERYTHING RIGHT. More surprising, the Barista called me by name! Haven't been there in 3 months, don't even remember the server, but she rememberedme. Has a family/friends atmosphere, so worth the stop. Lakeside Starbucks did me right!

Waited in line to pick up a few drinks and some quick bites, one drink and food were ready in about 5 mins, the other drink still not ready with 10 more mins of... read more Waited in line to pick up a few drinks and some quick bites, one drink and food were ready in about 5 mins, the other drink still not ready with 10 more mins of waiting. Went to barista who didn?t know anything about my order, went back to originalbarista who took order and let her know we were in a time crunch, she couldn?t guarantee that we could get our drink quickly, soI asked for a refund which she could not do without a manager, had to wait another several minutes for that (she could have mademy drink in that time) and finally got my refund. Meanwhile, the 5-7 people behind me already had their drinks. No oneapologized or seemed to care, terrible service, will not return here, would rather drive the extra 10 minutes to the nextStarbucks.