Reviews

Overall Total Score
3.4 out of 5
Good | 12150 reviews

What kathy m likes about Chili's Grill:
We called in as a party of 22 within 15 minutes of our arrival time. The employees quickly pulled together to accommodate our large party and seated us right away. Taylor was our main server, but many others stepped in to assist her in giving us the best experience ever at Chili's. Thank you for your friendly service and demonstrating teamwork! Taylor was amazing and showed us that you can truly enjoy your job and se... View all feedback. What Sergio Santana P doesn't like about Chili's Grill:
Half of the food was good , half of the food was bad, cold fries, chicken cold , we had a good server but just in general is gona be the last time here. You can see how dirty looks the kitchen... View all feedback.

Reviews from various websites

Menu
2.6 ★ from 10 reviews
Nya
24.05.2022 - 11:08

That was the worst experience I ever had at chili. I ordered my eating online at 16:30 a.m. to be picked up at 18 a.m. I did not get my food until 18:28 a.m. an...

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Nya
24.05.2022 - 11:08

Today for lunch. hostess complained about how the waiters (their cakes) did not clean their tables so that we had to wait. felt that she should not complain for...

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Eino
24.05.2022 - 11:08

We waited almost an hour for placement when the restaurant was half empty. we waited almost an hour for our food. When our food finally arrived, it was cold.

Jaida
24.05.2022 - 11:08

Wing for a late lunch and dinner with my man after work. get the best service (sadly can not remember their names), but our waitress was great. the food was exc...

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Santina
24.05.2022 - 11:08

Let me start by saying the service was good but everything else was horrible. I ordered the steak fajitas which were burnt. I asked for a manager after I tried...

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At Chili's, experiences can greatly vary. While some guests face disappointing service and cold meals, others rave about friendly staff and prompt service. Reports of rude servers and insufficient menu items contrast sharply with accounts of excellent team coordination and delicious food. Positive reviews highlight swift service, generous portions, and attentive waitstaff, making visits memorable. Some patrons appreciate the restaurant's reliability, particularly for favorites like chicken and bacon ranch quesadillas. Ultimately, customer satisfaction at this location seems dependent on the staff's performance, emphasizing the crucial role of service in dining experiences.

Top-rated
3.4 ★ from 10 reviews
Sergio
23.09.2023 - 12:59

Half of the food was good , half of the food was bad, cold fries, chicken cold , we had a good server but just in general is gona be the last time here. You can...

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The
23.09.2023 - 12:59

Greeted promptly. Seated quickly. Our waitress came over fast to great us. We ordered chips and dip. It came out fast as did our drinks. I ordered a tap beer. S...

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Rachel
23.09.2023 - 12:59

I went with my family right before closing. In fact, they were already putting up the chairs, but the waitress took her time in serving us. She,was amazing. Ver...

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Christopher
23.09.2023 - 12:59

Kara was great! She made sure all our food was good and my vegan substitutions were made correctly!

Anisha
23.09.2023 - 12:59

The food really wasn't good. Most of us didn't eat it because it was either old tasting, dry or hard. But our waiter was good and he was very attentive. I just...

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Doordash
4.3 ★ from 10200 reviews
Haley
15.02.2024 - 18:00

The fries werent very hot but they still tasted good

Maria
15.02.2024 - 18:00

I order chicken and bacon ranch quesadillas probably about twice a week from here and they never miss. the restaurant is like 15 mins away yet they always get h...

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Linda
15.02.2024 - 18:00

Weve ordered this exact order multiple times from the same restaurant and normally its above and beyond but we were truly disappointed with this order. Everythi...

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KaDedra
15.02.2024 - 18:00

The egg rolls were doughy and weren’t fully cooked. I asked for no onions on ALL the big mouth bites and they ALL had onions. The wings were good, but cold!

Azavia
15.02.2024 - 18:00

Chicken and waffles no bacon is super awesome

Sirved
3.5 ★ from 654 reviews
Angela
31.03.2024 - 11:30

The food and drinks at this restaurant were amazing. However, the dining area was quite dirty with lots of food and napkins scattered on the floor.

Kathy
31.03.2024 - 11:30

A group of 22 of us arrived at the restaurant on short notice, and the staff quickly worked together to seat us without any delay. Taylor was our main server, b...

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Zuhay
31.03.2024 - 11:30

The service at this restaurant is incredibly friendly! Our server, Destiny, was outstanding! She provided top-notch customer service with ease. She was friendly...

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Amysue
31.03.2024 - 11:30

The server was more than rude. She treated her job like last week's left overs. There was no Coors lite Draft, no wings,(HA) and no plates for our food, no kind...

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T
31.03.2024 - 11:30

Our service on 7/17/22 was very good. Our server was Sierra. She was so attentive and she always made sure we had drinks. Food came out really fast and was real...

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Yelp
2.5 ★ from 85 reviews
Cheryl
20.08.2023 - 20:02

This is one of our favorite places to go for a quick bite to eat they're also open late in Lakeland too! Raven is amazing! She's friendly, attentive ...

Marisela
20.08.2023 - 20:02

I love love me some chilis and their Texas hard lemonade!! As usual I get the loaded potato soup for appetizer, and for the meal I get a steak, shrimp, and...

Courtenay
20.08.2023 - 20:02

No wait! And our wait staff was pleasant and quick. We were hungry, so we ordered everything when she asked us what we wanted to drink. Everything came...

Facebook
4.1 ★ from 185 reviews
Google
4.0 ★ from 2 reviews
Tripadvisor
3.4 ★ from 89 reviews
Int Restaurants
3.6 ★ from 682 reviews
Restaurantji
3.1 ★ from 232 reviews
Restaurants
3.0 ★ from 1 reviews

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