Ben's Soft Pretzel's - Lakeland

Stop to get lunch (tryna support a small business) and the gate was closed and I seen them in the back so I ask if he was opening soon and his response was wats the sing say…….so I looked all around and fnally seen the Sign and I it said 1:15pm (mind you its 1:50pm) and I told him and he seemed not to care ??‍??‍ So I sad I guess I’ll get lunch somewhere else and still he seemed not to care so I left…… #HorribleCustomerservice

Stop to get lunch (tryna support a small business) and the gate was closed and I seen them in the back so I ask if he was opening soon and his response was wats the sing say…….so I looked all around and fnally seen the Sign and I it said 1:15pm (mind you its 1:50pm) and I told him and he seemed not to care ??‍??‍ So I sad I guess I’ll get lunch somewhere else and still he seemed not to care so I left…… #HorribleCustomerservice

Horrible customer service today Friday, August 5, 2022 around 11:45 am in Saint Augustine FL. My wife asked to the employee for an EMPTY soda paper cup and she made us pay 2 for it. Then I tried to buy some pretzels bites and I asked for a specific cup in front of the window, she refused to give it to me BECAUSE she couldn 't reach it .... at that point I walked away .....brutal service. I will pass on BEN 's pretzels from now on

One of the best softpretzels I ever had.It was hot soft buttery and chewy and they were huge.They have alot of different dips you can get too and combos like 2 pretzels 2 dips and a drink.I'll be going back.Yum!!

Best place to buy pretzels! The employees are very sweet and serve you with a smile on their face. The pretzels are so delicious like nothing i've ever tasted before. I will come back here again ?